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Front Desk Administrator

Revive Health Centres
Toronto, ON
Posté aujourd'hui
Détails de l'emploi :
Temps plein
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Front Desk Administrator - Revive Health Centres (St. Clair & Arlington)
Full-Time In-Person Benefits Included

Revive Health Centres is a family-owned chain of physical rehabilitation clinics committed to patient care, strong team values, and a professional yet friendly environment. We're currently looking for a Full-Time Front Desk Administrator to join our team at our St. Clair & Arlington location.

This is a great opportunity for someone who's reliable, personable, and thrives in a fast-paced, patient-focused environment. If you're a quick learner with strong communication skills - someone who can be warm with patients, firm when needed, and a strong voice on a team - we'd love to meet you.

What You'll Do:
• Greet and support patients with care and professionalism
• Make and manage calls (appointment reminders, patient follow-ups, and referrals - a friendly "cold caller")
• Maintain accurate scheduling using Walnut/Universal Scheduler
• Collaborate with therapists and team members to ensure smooth daily operations
• Communicate with insurance companies, law offices, and unions to resolve accounts and follow up on outstanding matters
• Support with documentation (OCF 1, 3, 18, 23), HCAI, WSIB, and EHC billing
• Help uphold our positive, respectful clinic culture

What We're Looking For:
• Reliable, punctual, and organized
• Friendly and professional phone manner
• A "speak-up" mindset: respectful, honest, and not afraid to raise a concern or offer feedback
• Quick learner with experience (or exposure to) therapy or clinic settings
• Familiarity with SABS, personal injury claims, and extended health billing is a strong asset
• Bonus: Portuguese, Spanish, or Italian language skills

What We Offer:
• Full-time hours with consistent, competitive pay
• Benefits included
• Opportunities for professional growth and advancement within the company
• Easy commute (streetcar stop out front + free employee parking)
• Supportive, team-based work environment

Clinic Hours:
We are open:
Mon-Thurs: 8AM-7PM
Fri: 8AM-5PM
Sat: 8AM-1PM
Closed on Sundays.
Looking for candidates who can start soon and are available for either opening (for 8AM) or closing (until 7PM) shifts.

Feel free to DM or email us with your resume - we look forward to meeting you!
Team Revive - you get back what you put in.

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