Learning Developer - Technology & Process Training (Contract), Location: Toronto, ON (Hybrid), Contract, Banking / Financial Services

We're seeking a Learning Developer to support the rollout of new technologies and complex processes within a highly regulated enterprise environment.

About the Role

As part of a large-scale transformation initiative, the Learning Developer will design, build, and deliver training content that enables employees to navigate and adopt new systems and workflows with confidence. The role involves working closely with SMEs from Audit, Risk, Compliance, and IT to understand complex content and convert it into clear, engaging learning for a global audience.

Tools & Technologies You'll Use

• PowerPoint (Expert Level): To design highly visual, professional learning decks and tool overviews
• Video Editing Tools (e.g. Camtasia, GoAnimate, Adobe Premiere): To create engaging training videos, tutorials, and walkthroughs
• Survey/Engagement Tools (e.g. MS Forms, Slottr): For learner registration, feedback, and session metrics
• Video Conferencing Platforms (e.g. Webex, MS Teams): To deliver live virtual training and interactive sessions globally

You'll use these tools to craft multimedia training solutions, facilitate sessions for up to 150+ attendees, and gather meaningful feedback to improve content and delivery.

Must-Have Qualifications

• 7-10 years designing and delivering training for new technologies or process change in regulated enterprises (banking preferred)
• Experience with virtual delivery formats and multimedia learning content (e.g. video, visual guides, eLearning modules)
• Proven ability to engage large stakeholder groups and present to senior leaders
• Undergraduate or postgraduate degree in Adult Learning, Instructional Design, Communications, Education, or related field
• Comfortable working cross-functionally with technology, business, and compliance SMEs

Nice-to-Have Experience

• Designing change management training for IT rollouts (e.g. ERP, EITSM systems)
• Experience with social intranet platforms (e.g. SharePoint, Workplace) for training delivery
• Building digital learning strategies and communities of practice
• Passion for persona-based learning experiences and audience-centric design