Under the supervision of the Distribution Center Director, the administrative agent manages administrative tasks and follows up on activities related to shipments in the transportation sector.

Main Responsibilities

• Contribute to creating a positive customer experience by ensuring smooth shipping and receiving processes.
• Ensure data entry and updates in internal management systems.
• Prepare, verify, and file documents for receiving, shipping, transportation, and inventory, including shipping slips, invoices, and packing lists.
• Generate shipping labels through carrier platforms.
• Keep records up to date regarding employee training, safety, attendance, and compliance.
• Respond to information requests from employees regarding proof of delivery, shipment tracking, or other administrative inquiries.
• Follow up and draft claims files related to shipping or transportation issues.
• Coordinate internal communication between floor teams and administration to ensure optimal management.
• Provide support to the department for managing vacation replacements.
• Participate in schedule planning, office supplies management, and other administrative tasks.
• Perform any other related tasks as requested by management.

Required Skills

1) Specific Abilities and Requirements:

• Dynamic and autonomous
• Rigorous and structured
• Attentive to detail
• Bilingual (French/English)

2) Required Experience:

• Knowledge of shipping procedures and transportation regulations
• Excellent interpersonal skills and the ability to work effectively in a team

3) Training Period Required:

• Approximately 3 months to fully master the responsibilities of the position

Computer Skills

• Proficiency in SAP
• Good knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint)
• Knowledge of Smartsheet is an asset