QUALIFICATIONS & EXPERIENCE:

1. Minimum college degree in Sales, Marketing or Business Administration.
2. Minimum of 5 years of work experience in a Customer Service/Inside Sales Management environment, preferably in the manufacturing industry.
3. In-depth knowledge of the sales administration process.
4. Strong knowledge of people management skills and customer relations.
5. Previous experience with a computerized purchasing/inventory system.
6. Strong knowledge of steel tubing and its application is an asset.
7. Proficient in Microsoft Office, ERP systems.

KEY COMPETENCIES:

1. Professional, cooperative attitude and behaviour.
2. Excellent communication and presentation skills with ability to express ideas both verbally and written.
3. Excellent leadership, supervisory and team-building skills.
4. Excellent customer service, sales management and employee relations skills.
5. Excellent interpersonal skills with an ability to interact with employees, management, customer and suppliers, and function as an effective team member.
6. Ability to develop and maintain an in-depth knowledge of products, solutions and services, relevant trends and competition.
7. Ability to exercise a high level of discretion with sensitive, confidential information.
8. Ability to prioritize tasks and exercise good judgement.
9. Excellent organization, planning and time management skills.
10. Detail oriented, efficient and accurate.
11. Strong computer and keyboarding skills.