About Us:

Our client holds a distinguished position as a leading healthcare provider, playing an indispensable role in the healthcare sector of Ontario and are looking to hire a Physician Relations Representative (Account Executive). Their extensive reach, spread across a broad network of accredited locations, enables them to provide a wide range of crucial healthcare services to patients across the province. In addition, the organization exhibits a firm commitment to the welfare of its staff, implementing a variety of employee support programs and incentives. The organization has earned Accreditation for its outstanding patient care standards, has been recognized among Canada's Best Managed Companies, certified as a Great Place to Work due to its friendly work environment, received the Consumer Choice Award for diagnostic imaging clinics, acknowledged among Canada's Top Growing Companies, and has been honored as one of the Best Places to Work in HealthCare.

Responsibilities:

Marketing:

• Engage with a targeted pipeline of healthcare professionals, including physicians, nurse practitioners, and other healthcare providers, across multiple territories through phone calls, in-person meetings, and other communication channels. Build and maintain strong, long-term relationships with current and new referring physicians and their support staff to offer a quality experience.
• Resolve physician concerns immediately and effectively.
• Bridge the connection between the referring physician and our specialists in the event that questions arise.
• Collaborate with the clinic staff to achieve optimal patient care.
• Develop in-depth knowledge of Client's offering and value proposition.
• Manage and build an effective pipeline of referring health care providers throughout the GTA and assist in other territories as needed.
• Track activity and report results, such as daily call reports, weekly work plans and territory analyses with the purpose of increasing referring volumes in Salesforce.
• Interact and communicate collaboratively within the physician relations team and other leaders / staff throughout the organization, as appropriate, to provide quality customer experience.
• Work closely with Clinic Leaders, Regional Leaders, and other teams to help manage and resolve issues and seize opportunities, proactively make recommendations and relay feedback to the management. Understand the competitive market including patient demographics, dynamics of physician relationships locally, hospital groups, etc.

Patient & Physician Experience:

• Ensure patients are supported in preparation of their medical appointments via knowledge sharing to the referring offices, as applicable.
• Accurately and efficiently answer customer questions with a complete knowledge of features and benefits of Client's services.
• Collaborate with peers in other territories to enhance team capabilities and effectiveness.
• Achieve overall performance goals of the organization.
• Support other lines of business as call volume dictates.
• Perform other related duties as assigned.

Qualifications, Experience & Requirements:

• 2 years of related experience.
• Bachelor's degree in sales, marketing, or related field.
• At least 1 year of cold-calling experience.
• Previous experience in customer service or sales an asset.
• Maintain excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
• Comfortable working with Microsoft Office suite, experience with an asset.
• Track record of initiative-taking and creativity in tackling sales and marketing challenges.
• Must have access to a vehicle.
• Willing to travel.

Remuneration:

Excellent remuneration package including competitive wages, medical and dental benefits, training & development assistance, various corporate discounts, unique benefits, and referral bonuses.

How to Apply:

Interested applicants are requested to send their resume to