Founding Account Manager Agentic AI Startup $12M Raised Toronto-Based

Location: Toronto (Hybrid Preferred)

Type: Full-time

We're partnering with a seed-stage startup in Toronto that's reimagining how companies go to market using agentic AI. Backed by $12M in fresh funding from top-tier VCs, they're building AI-native agents to automate and accelerate every part of the GTM motion - from prospecting to renewal.

They're now hiring a Founding Account Manager to join early and lead post-sale success - starting with customer adoption, then driving expansion, renewals, and long-term value. You'll be a critical voice shaping how the company grows and how its customers win.

What You'll Own:

• Build deep relationships with early customers and drive time-to-value
• Lead onboarding, activation, and day-to-day customer success touchpoints
• Identify and close opportunities for cross-sell, up-sell, and expansion
• Own renewals and work proactively to ensure long-term customer retention
• Collaborate with product, sales, and engineering to bring the voice of the customer into everything
• Help define the post-sale motion - tools, processes, and strategy - from the ground up

You Are:

• Based in Toronto (or open to working hybrid from the city)
• Experienced in account management or customer success, ideally in fast-moving startups
• A relationship builder with strong commercial instincts
• Curious about new tech (especially AI) and how to translate it into business value
• Excited by the idea of building the customer org from day one

Why Join:

• Join a Toronto-based AI company at the ground floor, post-funding
• Help define how customers adopt, expand, and thrive with agentic AI
• Work alongside an elite founding team with deep expertise in GTM and AI
• Competitive salary, meaningful equity, and the opportunity to shape an entire function