About us

We are JAM CRM, an award-winning, game-changing, forward-thinking, CRM agency tucked away in trendy Liberty Village. We're looking for a Studio Artist to join our team of over 150 1:1 communication experts who are dedicated to creating incredible work, making our client's proud, and smashing personal and professional goals along the way. With our creativity, outstanding culture, and cool technology we may just be the best kept marketing secret in Canada.

Responsibilities

• Work with Account Managers to execute Art Director's concepts into production-ready working files
• Utilize digital knowledge to edit and build email files with technical accuracy, in Photoshop
• Build and edit digital assets with technical accuracy (emails, web banners, social media posts, etc.)
• Lead the execution of high-quality videos, animations and GIFs for web banners, email marketing, social and rich media
• Utilize pre-press knowledge to edit and build direct mail files with technical accuracy, in InDesign
• Develop a thorough understanding of brand standards
• Comply to quality standards for the team as set forth by the department
• Attain feedback and collaborate with others
• Identify and suggest solutions on how to improve departmental processes
• Keep on top of current trends and the latest technological advances
• Adhere to timelines and schedules
• Keep Account Managers advised of status and changes on all projects
• Work a variety of scheduled shifts depending on needs of the business (afternoon, evening, late night)

Desired skills & experience

• College diploma in related field or equivalent knowledge base
• Strong working knowledge of Adobe XD, InDesign, Photoshop and Figma
• Working knowledge of After Effects, Animate and Illustrator
• Interest and/or experience in Premiere Pro, Audition, Animate, Emailify, HTML5, and CSS would be an asset
• Excellent communication skills, both written and oral
• Strong problem-solving skills and detail oriented
• Ability to time manage and effectively complete multiple tasks in a fast-paced environment

Optimal traits

• Confidence without ego
• A glass-half-full type - a positive attitude takes you places
• Focused on every last detail because you get the big picture
• Eager to question things - there is opportunity in questions
• Accountable, even when that means highlighting a mistake
• Eager to make those around you better
• Always up for a challenge

JAM CRM is an equal opportunity employer committed to creating and maintaining an inclusive and accessible workplace. If you need assistance or require any accommodations during the interview process, please let us know.