We are seeking a Senior Organizational Change Manager for a short 3-month contract based in downtown Toronto, with an onsite requirement of 3 days per week. The ideal candidate will bring deep expertise in leading complex, multi-workstream change initiatives and a proven ability to drive organizational transformation within a collaborative, and supportive environment which encourages an agile and growth mindset. Previous experience in a banking organization is preferred.
Responsibilities:
- Lead the design, development, and implementation of comprehensive change management strategies and execution plans aligned with organizational goals.
- Conduct change impact and readiness assessments to identify risks, barriers, and enablers of successful change adoption.
- Collaborate with initiative sponsors, business leaders, and program teams to ensure change activities are fully integrated with broader program plans.
- Facilitate stakeholder engagement and ensure alignment across multiple lines of business, including communications, training, and sponsor involvement.
- Develop and execute communication plans, learning strategies, and stakeholder management activities that drive engagement and sustainable change.
- Identify people-related risks and resistance points; develop targeted mitigation strategies to address concerns proactively.
- Ensure effective integration with other large-scale change programs, balancing short-term needs with long-term organizational growth and capability-building.
- Create and maintain detailed change management roadmaps and progress tracking across all workstreams.
- Apply a client-centric approach to ensure the voice of the client is represented in all change efforts.
Must-Have Skills and Qualifications:
- Proven success as a Senior Organizational Change Manager, delivering results in complex, multi-faceted environments.
- Expertise in change management frameworks and methodologies (e.g., Prosci, ADKAR).
- Strong leadership skills with the ability to influence and engage senior management and executive stakeholders.
- Advanced communication, facilitation, and presentation skills.
- Experience conducting stakeholder and portfolio impact assessments.
- Strategic mindset with the ability to prioritize change initiatives and make data-informed decisions.
- A collaborative approach, fostering innovation, knowledge transfer, and a culture of continuous improvement.
- Ability to lead with a servant leadership mindset, empowering teams and driving successful outcomes.
- Experience aligning change strategies with organizational objectives, particularly in Technology and P&CB (Personal & Commercial Banking) environments.
Nice to Have:
- Certified Scrum Master (CSM) or Project Management Professional (PMP) designation.
- Previous experience in the financial services industry, particularly in a change management role (3-5 years preferred).
Key Soft Skills:
- Strong leadership and relationship-building capabilities
- Excellent communication and collaboration skills
- Analytical and problem-solving mindset
- Highly organized and detail-oriented
- Proven ability to manage stakeholders at all levels of the organization
If you are a strategic thinker with a passion for change leadership and thrive in a dynamic environment, we invite you to apply and help shape the future of organizational transformation.