I'm helping Integra Eyecare Centre find a top candidate to join their team full-time for the role of Optician.

This is a cool job because you'll guide eyewear selection and care, ensuring exceptional patient experiences at Integra Eyecare.

Compensation:

CAD 21 - 30/hour.

+ Bonuses (up to 5% of base compensation)

+ Health insurance

+ Overtime (CAD 40/hour)

Location:

2415 Kingsway, Vancouver, BC, Canada.

Mission of Integra Eyecare Centre:

"Our mission is to bring together a highly skilled team and the most innovative technology to provide our patients a unique eyecare experience with warmth and integrity."

What makes you a strong candidate:

• You are proficient in inventory management, lens verification, prescription interpretation, and quality control.
• English - Fully fluent.

Responsibilities and more:

Eyewear Consultation and Sales:

• Assist patients in selecting eyeglasses and sunglasses that fit their style, prescription, and lifestyle needs.
• Recommend appropriate lens types (e.g., progressive, blue-light blocking) and frame styles.
• Provide guidance on product features, benefits, and care instructions.

Prescription Interpretation:

• Interpret and analyze prescriptions from optometrists or ophthalmologists.
• Ensure accuracy and proper adjustments are made to lens orders.

Frame Fitting and Adjustments:

• Measure patients for eyeglass frames and ensure proper fit and comfort.
• Make frame adjustments, including nose pads, temple arms, and overall alignment.

Lens Verification and Quality Control:

• Inspect incoming lenses to ensure they meet the patient's prescription and quality standards.
• Verify lens accuracy using lensometers or other measurement tools.

Order Management and Inventory:

• Place, track, and manage lens and frame orders with suppliers.
• Maintain inventory of frames, lenses, and accessories, ensuring stock availability.

Repair and Maintenance:

• Perform minor repairs on eyeglasses, such as replacing screws, nose pads, and tightening frames.

Customer Service and Patient Education:

• Provide excellent customer service and respond to patient inquiries.
• Educate patients on how to care for their lenses, frames, and any protective coatings.

Technical Skills and Use of Equipment:

• Use lensometers, pupilometers, and other optical tools to measure and verify prescriptions.
• Work with software systems for patient records, sales, and order tracking.

Compliance and Professional Standards:

• Adhere to industry regulations, health and safety standards, and optical licensing requirements.
• Maintain professional conduct and uphold confidentiality with patient information.

Collaboration and Team Support:

• Work closely with optometrists, ophthalmologists, and other team members to ensure a seamless patient experience.
• Assist in cross-functional roles, such as training new employees or helping at the front desk when needed.

Administrative Tasks:

• Process payments, handle insurance claims, and manage billing for optical products.
• Document patient interactions and update patient files in the clinic's system.