Job Summary:

We are seeking a highly organized and detail-oriented Order Management Administrator to join our team. The ideal candidate will be responsible for processing LIC and support orders, ensuring accurate and timely entry into the Oracle OR preferably Oracle Fusion system, coordinating cross-functional order entry activities, and supporting internal audits and compliance. This role requires strong communication skills and the ability to thrive in a dynamic, fast-paced environment.

Key Responsibilities:

• Enter LIC and support orders into the Oracle OR preferably Oracle Fusion system with accuracy and attention to detail.
• Review booking packages and coordinate with Sales, Legal, and Contracts teams to meet requirements.
• Ensure proper order setup for sold products and alignment with revenue recognition standards.
• Raise invoices on time and coordinate with teams to ensure license fulfillment from the factory.
• Communicate support contract details to the Siebel Administrator.
• Monitor and ensure timely renewal invoice generation; escalate to Sales when POs are missing.
• Coordinate order entry activities with cross-functional teams and regional offices.
• Maintain the master log file for tracking POs.
• Verify order details including shipping, billing, products, and customer sequences.
• Support internal and external audits; ensure full compliance with policies and procedures.
• Request new customer accounts and gather required details from new clients.
• Perform other administrative and coordination tasks as assigned.

Qualifications & Experience:

• Minimum of a recognized college degree in Administration or Accounting.
• Prior experience in order entry coordination or supervision preferred.
• Proficiency with Oracle OR preferably Oracle Fusion.
• Strong analytical and organizational skills with a high level of attention to detail.
• Ability to multitask, prioritize tasks, and adapt to shifting priorities.
• Excellent spoken and written English communication skills.
• Proficient in Microsoft Office tools, especially Excel, SharePoint, and Outlook.
• Comfortable working independently and collaboratively in a team environment.
• Flexible and adaptable to change.

What We Offer:

• Opportunity to work in a supportive and dynamic environment
• Career growth and development opportunities
• A competitive hourly rate