Job description

Our rapidly growing psychology practice is in need of a dedicated part-time or full-time receptionist who can warmly welcome clients and provide overall administrative support to our clinicians. We are a friendly practice that specializes in psychoeducational assessments for children and adults. The successful applicant will demonstrate their customer care skills and efficiency through professionalism, competencies in spoken and written communication as well as organization, and the ability to manage multiple tasks. Full training will be given to the chosen candidate.

Responsibilities and duties

Greet clients

Make phone call reminders of upcoming appointments

Accept payments and issue receipts and invoices

Schedule client and clinician appointments

Follow up outstanding payments and return of documents

Confidentially maintain client records

Maintain office supply inventory

Coordinate maintenance and repair of office equipment

Other ad hoc duties and administrative support as directed

Qualifications and Skills

Ability to work a minimum of two days per week, ideally Wednesday and Friday. Full-time work is available if preferred, Monday-Friday

High School Diploma/GED required

Post-Secondary qualification in an administrative field and/or relevant experience preferred

Excellent phone manner

Customer care oriented

Excellent written and verbal communication skills

Ability to prioritize from multiple tasks

Proficient with Microsoft Word and Excel

• Knowledge of Quickbooks an asset