Job description

Location: Newfoundland (Field-Based)

Department: Service

Job Type: Full-Time

Travel Required: Up to 75% (with overnight stays)

About Us

We're a fast-growing healthcare technology management company that's making a difference - and we're just getting started. Our mission is to deliver outstanding service and support to healthcare providers across Atlantic Canada, and our team is the heart of that success.

We've worked hard to create an inclusive, respectful, and team-focused workplace , and we're looking for the right person to grow with us while helping us keep our culture strong.

About the Role

As a Technical Service Representative (TSR) , you'll be a key part of our Atlantic Technical Team. You'll play a vital role in ensuring that our healthcare clients receive reliable, high-quality service for their equipment.

If you're someone who takes pride in your work, is dependable, and loves solving problems - this could be the role for you.

Key Responsibilities

• Provide on-site technical service and support to customers across Atlantic Canada
• Diagnose, repair, and maintain medical equipment
• Perform preventative maintenance to reduce downtime
• Create accurate and timely service reports
• Communicate clearly and professionally with customers and your team
• Follow safety protocols and company procedures
• Manage parts, tools, and field inventory
• Travel regularly (approximately 75% of the time), including overnight stays

What We're Looking For

• Diploma in Biomedical Electronic Engineering Technology, or equivalent education/experience
• 5-7 Years industry experience preferred
• Strong troubleshooting and repair skills
• Excellent communication and listening skills
• Highly organized and dependable
• Comfortable working independently in the field
• Bilingual (English/French) is an asset but not required
• Willingness to work flexible hours and travel as needed
• A team player with a growth mindset and a desire to contribute to something meaningful

Why Join Us?

• Be part of a rapidly growing company with real career growth opportunities
• Work in a supportive, inclusive, people-first culture
• Your work has a direct impact on healthcare and patient care
• Travel, independence, and variety in your daily work
• Join a team that truly values collaboration, quality, and respect

Apply Today

If you're looking for a career that offers purpose, growth, and a great team , we want to hear from you.

Job Type: Full-time

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Overtime
• Weekends as needed