Sales Assistant / Receptionist

Crazy Ape Extreme Equipment is a dynamic, innovative manufacturing company based in the heart of the Canadian Prairies. We specialize in crafting high-quality, custom trampolines and crash pads for both personal and commercial use across North America. From backyard fun to professional-grade equipment for trampoline parks, our products are designed to deliver performance, durability, and excitement. We're a team passionate about active lifestyles, exceptional customer experiences, and bringing top-tier equipment to families, athletes, and businesses alike. Join us as we bounce beyond boundaries and redefine what's possible in extreme equipment!

Role:

We are seeking an enthusiastic and motivated Sales Assistant / Receptionist to join our growing team at Crazy Ape Extreme Equipment. In this dual-role position, you will be the welcoming face of our company, providing excellent customer service while supporting our sales efforts. This is an exciting opportunity to work with a youthful, innovative company that values creativity, teamwork, and a passion for performance. No prior experience is required-just a willingness to learn and a positive attitude!

Key Responsibilities:

Reception Duties:

• Greet visitors, answer phone calls, and respond to emails in a friendly and professional manner.
• Manage incoming inquiries about our trampolines, crash pads, and custom equipment options.
• Maintain a tidy and organized front desk area, reflecting our commitment to quality and professionalism.
• Assist with scheduling appointments, coordinating deliveries, and handling basic administrative tasks.

Sales Support Duties:

• Assist customers in understanding our product offerings, including trampoline configurations, safety features, and customization options.
• Process orders, prepare quotes, and follow up with customers to ensure satisfaction.
• Support the sales team by updating customer records, tracking leads, and preparing sales materials.
• Help promote our products through phone, email, and in-person interactions, showcasing the Crazy Ape difference.
• Learn and share knowledge about our high-quality trampolines and crash pads to provide informed recommendations.

Qualifications Experience:

Previous experience in sales, customer service, or reception is an asset but not required. We're happy to train the right candidate!

Skills & Abilities:

• Strong communication and interpersonal skills to connect with customers and team members.
• A willingness to learn about our products, processes, and industry.
• Basic computer skills (e.g., email, Microsoft Office); experience with Mailchimp or other email marketing services is a bonus.
• Ability to multitask and stay organized in a fast-paced environment.
• Positive, can-do attitude with a passion for helping people.
• Team player who thrives in a collaborative, innovative setting.
• Interest in active lifestyles or trampolines is a plus!

Hours: Full-time, Monday to Friday, 9 AM to 5 PM CST (flexibility for occasional weekend or evening support may be required).

Compensation: Competitive hourly wage based on experience, plus opportunities for performance-based incentives.

Crazy Ape Extreme Equipment is an equal-opportunity employer. We encourage applications from all backgrounds and are excited to welcome someone eager to learn and grow with us!

Resumes can be sent to Applicants must be legally eligible to work in Canada.