Forward Insurance Managers Ltd. is looking for a full-time Claims Examiner to join our team in-office in Vancouver, BC or Campbell River, BC.

Forward Insurance Managers Ltd. is a growing InsurTech Managing General Agency (MGA) licensed across Canada and distributes property & casualty insurance products through brokerage partners. Our vision is to blend traditional insurance delivery with technology for a modern approach. People + Technology.

Responsibilities:

Review all aspects of an insurance claim investigation;

Provide investigation instructions to independent adjusters;

Review/examine independent adjusters' reports and supporting documentation to determine policy coverage, and damages;

Ensure accuracy of reserves and provide reserve recommendations consistent with corporate policies;

Maintain reporting requirements to our carriers;

Ensure that claims are valid and that settlements are made according to company practices and procedures;

Pay and process claims within authority level;

Maintain and manage claim files with all documentation, correspondence, diaries, and file notes;

Conduct detailed bill reviews to implement sound file management and expense control;

Confer with lawyers on files in litigation; role may require attendance and possible travel to mediations.

Achieve performance targets.

Promote and model Forward culture, values and brand promise.

Other duties as required.

Requirements:

Minimum 3 - 5 years insurance claims experience;

CIP (or working towards it); and/or post-secondary education;

Experience managing a file from intake to resolution;

Strong attention to detail;

Ability to communicate effectively and professionally in verbal and written communication;

Computer competencies / high proficiency with MS Office.

Ability to multi-task and prioritize tasks in a busy environment;