Vircom is a growing information security company based in Montreal, that has been in operation for over 30 years, with happy customers in over 70 countries. We are results-oriented, expect a lot from our team members, but give a lot in return.

In 2020 we transitioned the business to 100% virtual, with all employees now working remote. We even cover employees' home internet, and anything else required to make their home setup work for them!

Job Description

The Renewals Specialist will be responsible for working with & supporting our existing client base's licensing needs. The successful candidate will play a fundamental role in maintaining & achieving high customer retention rates & renewal objectives.

Responsibilities

• Reach out to existing customers to quote & close renewal opportunities for the company;
• Maintain strong familiarity & knowledge of Vircom's product portfolio & value proposition for customers & partners;
• Work hand-in-hand with our sales team to pass along relevant details about potential upsell & cross-sell opportunities as needed;
• Maintain & use our CRM to manage customer data & renewals

Qualifications

• 3+ years of account management experience, B2B a benefit;
• Technology sales experience a benefit;
• Excellent written and verbal skills (English & French is preferred);
• A motivated person with multi-tasking capabilities and ability to thrive in a fast-paced environment;
• Familiarity with CRMs (Salesforce especially) a benefit;

Benefits

• Work from the comfort of your own home;
• Home internet is fully reimbursed;
• Join a dedicated team and make a difference;
• Competitive base salary and generous bonuses;
• Opportunity for advancement;
• Enjoy a fully subsidized health and dental insurance plan;
• Participate in regular company events;

We thank all applicants for their interest, however, we will only contact those selected for an interview. Please note that we are exclusively recruiting people who can work legally in Canada.

Expected start date: 2025-06-02