Job description

Customer Service Specialist - Artemide Toronto.

Responsibilities Customer Service

-Order entry (dealers and e-commerce clients).

-Close collaboration with respective RSM's and clients.

-Prepare sales quotes.

-Communicate order updates & deliveries (lead times).

-Answer all client inquiries in relation to orders.

-Follow-up on open orders with all related departments to ensure timely project delivery.

-Stock verification

-Documentation requests (installation sheets, product sheets etc.)

-Code requests

-Pricing on all Artemide lines for dealers and e-commerce clients.

-Answer all incoming calls & emails (internal and external)

-Processing and evaluating all claims (retail and e-commerce), related to the company's products, ensuring accurate and timely resolution.

Reporting to CEO.

Professional working proficiency in Spanish is a plus.

Industry

Design

Employment Type

Full-time.

Please send your resume to: