Hire and train for new sales member to get them onboard as soon as possible. Collect market intelligence to stay on trend for any emerging digital sales channels among various ethnic group, and map the channels with company supply, provide sourcing and production recommendation to drive future sales growth Identify sales opportunities among emerging digital channels, i.e. Chinese-Canadian E-commerce platform like HongMall, Little Red Book and assign the right sales representative accordingly to drive sales progression Establish proper process with all digital channels to minimize supply shortages Handle customer requests and complaints at a timely manner to ensure customer satisfaction Prepare reports regarding sales volumes and provide sales forecast to guide sourcing and production activities.