Account Manager - Calgary Office

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

We are adding a dynamic Account Manager who can skillfully provide solutions, creatively solve problems and masterfully manage client relationships for our Sales Operations team.

Our Account Manager will focus on managing the day-to-day relationship with some of our key clients and will be responsible for ensuring the outstanding customer service we are known for. In addition, you will strive to continuously analyze daily operations to determine profitability and opportunistically prospect for additional business.

Responsibilities:

• Partner with the Sales and Operations departments, to schedule, track and enter loads across all modes of transportation.
• Managing day-to-day relationships with key carriers and clients, as well as develop agreeable resolutions.
• Verify timely pick-ups and deliveries, resolving issues and approving invoices with a sense of urgency to any discrepancies.
• Maintain current operating procedures and update when necessary.
• Review past sales activity for historic trends and expectations.

Requirements:

• 1-2 years minimum experience in 3PL Logistics Services.
• Strong communication skills, both written and verbal.
• Calm under pressure.
• Superior business acumen.
• Proven success in managing time and accomplishing tasks.

Why join Fuze?

• We offer a comprehensive salary and benefits package.
• Entrepreneurial spirit is encouraged, and success is rewarded.
• We operate with the philosophy that the company is successful when its employees are successful.
• We ensure a balanced life and fulfilling work experience, in a motivating work environment.
• Our flat corporate structure that translates into relationships of trust, and effective communications between team members and clients.
• You have the opportunity to develop your own potential.
• We are committed to creating opportunities for all our employees so that they may develop, progress, and contribute to the business regardless of differences!

Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.