Inspired HR is partnering with a unique multi-disciplinary clinic in SW Calgary on hiring an experienced and professional creator of great first impressions! As one of our front-line professionals, you flourish in a fast-paced team environment, have a smile on your face naturally and extend a welcoming demeanor to our valued patients.
As our ideal candidate, you:
- Demonstrate excellent communication skills both in-person and over the phone.
- Are meticulously well-organized with demonstrated success in managing and completing an abundance of administrative responsibilities.
- Are focused on providing a superior patient experience.
- Are energized by interacting with people while maintaining professionalism.
- Contribute to the team environment always seeking opportunities to set colleagues up for success.
- Bring to the table a winning, 'can-do' attitude.
- Have experience in an administrative, reception or customer relations capacity.
- Are a quick learner with varied computer skills.
- Are professional in your attire and demeanor.
- Are punctual for your workday.
- A college or university degree/ diploma is an asset.
In this role, your primary functions include but are not limited to the following:
- Representing our brand of friendly professionalism by providing the best possible first impression, offering clear and thorough communication, and extending a positive lasting impression to our patients.
- Reception: answer incoming calls and take phone messages.
- Patient check-in and check-out.
- Booking and rescheduling patient appointments.
- Follow-up phone call appointment reminders and confirmations.
- Correspondence: draft and compose letters, memos, fax, photocopy.
- Scanning documents.
- Preparing intake forms and new patient files.
- Filing pertinent documentation on behalf of the clinic.
- Ensuring and managing a smooth flow of patients through the office.
- General care and cleaning of the office will be required.
This is a full-time position (approx. 40 hours, Monday to Friday 11am - 7pm).