The Driving Force Inc. is a network of world-class transportation and fleet management solutions companies. We're proud to be an Alberta success story that began in a rented office above a small service station. With a can-do attitude and people-first culture, we've grown into an industry leader, operating across Canada and the United States, spanning over 40 locations with over 600 + employees.
The Driving Force Inc. is currently seeking a Rental Manager to oversee our Rentals department in our Mississauga location. We are in pursuit of a dynamic leader who is dedicated to delivering exceptional service and cultivating enduring relationships within our high-traffic branch.
At The Driving Force Inc. we prioritize the professional growth and personal well-being of our team members. Join our team, you will immerse yourself in a supportive environment devoted to your success and overall welfare, even amidst the fast-paced environment of our most frequent locations.
Why work with us?
You matter, we support you. We pay competitive wages and benefits, including extended health with a spending account, and dental.
We take care of our people. You get 50% off rentals at any DRIVING FORCE location. We offer you our company RRSP matching program, to look after your future.
Work/ Life balance is important. You get 3 weeks accrued vacation, a flexible working environment, and wellness time to focus on yourself or your loved ones.
We want you to grow. Our fun and inclusive company culture enables our employees to grow their careers with us. You get hands-on training and a path forward in the company if you want to develop your career.
A dynamic and collaborative work environment.
What you'll do:
- Set goals, train, encourage and coach team members on company goals and values
- Building and maintaining customer relationships in person, over the phone and through email.
- Ensure reservations are booked according to the process, rentals are opened and close when required.
- Complete necessary paperwork
- Ensure Day to day operations are maintained to the highest standard
- Organize vehicle deliveries and pick-ups to ensure we are continually meeting agreed conditions and deadlines
- Communicate promptly with the Regional Manager and/or Leadership regarding opportunities and new or reoccurring customer issues that arise
- Participate in Budget planning with the Regional Manager
- Maximize sales revenue and vehicle utilization according to company policies and guidelines
- Ensure Health & Safety policies and processes are achieved
- Ensure that department reporting processes and standards are continually maintained
- Actively promoting TDF Group Rentals services in alignment with company brand policies and standards
What You Bring:
- Excellent leadership skills with the passion to help mentor a successful team
- Minimum 5 years in a management role is required
- Strong interpersonal and communications skills
- Excellence and experience in customer service
- Works well under pressure, can multitask, handle stress and is a problem solver.
- Experience in retail or business to business sales, marketing and customer service
- Must have experience within a similar industry supervising a large team
- Strong alignment with the DRIVING FORCE values - Integrity, Passion, Commitment and Respect
The Driving Force Inc. is an equal opportunity employer that embraces diversity in the workplace and encourages applications from qualified women, men, visible minorities, aboriginal peoples, and persons with disabilities. We welcome applications from all interested individuals; however, only those candidates selected for an interview will be contacted.