Full-time Administrative Coordinator - Hearing Clinic in St. Albert, AB

We seek a mature, friendly, enthusiastic individual to join our fast-paced, client-focused clinic. The ideal candidate is professional, adaptable, and brings a positive attitude and warm personality to the team.

Key Responsibilities (including but not limited to):

• Greet and assist clients in a courteous, professional, and timely manner
• Answer phone calls, schedule and confirm appointments, and respond to inquiries regarding hearing care and hearing aids
• Maintain both physical and electronic filing systems, including creating, updating, and organizing client records
• Handle payment transactions accurately and efficiently
• Provide basic maintenance and cleaning of hearing aids (training provided)
• Assist with the daily upkeep and cleanliness of the clinic environment
• Process billing for third-party vendors and insurers
• Receive and verify orders and shipments

Qualifications:

• High school diploma or equivalent required
• 1-3 years of experience in a medical administrative or customer service role preferred
• Proficient in spoken and written English

The Ideal Candidate:

• Demonstrates a strong desire to learn and grow within a dynamic and evolving industry
• Has a genuine passion for providing outstanding customer service
• Possesses knowledge of third-party billing processes (asset, but not required)
• Works collaboratively and contributes positively to team culture
• Is self-motivated with excellent multitasking and time-management skills