Ing & McKee Crawford Agencies

We Are Hiring!

Our unwavering dedication to Ponoka and Central Alberta, combined with our unmatched insurance expertise, ensures the protection of what matters most to our clients.

We are looking for a full-time Receptionist to support our Insurance Brokers and Clients. As Reception you represent a face of and the first impression for clients. In this role you are a critical member of the team ensuring our clients receive excellent customer service.

What You'll Do

Welcome clients and provide customer service in person and on the phone:

• Gather relevant information to be able to handle or direct their enquiry to ensure clients needs are met and they are served in a timely manner
• Provide relevant information
• Work with Brokers to deliver a superior customer experience to our clients
• Present a positive, welcoming and professional image as the first point for clients

Administrative tasks such as:

• Schedule appointments
• Handle documents (paper and electronic)
• Take and process client payments

Support office operations such as:

• Maintaining office supplies
• Maintaining the office space e.g. clean, organize

What We're Looking For

• Positive attitude, warm, and welcoming with excellent communication, customer service skills
• A team player
• Computer skills and the ability to learn new systems, information and processes quickly
• Above average organizational skills and the ability to multi-task
• Good attention to detail
• A problem solver
• Flexibility and adaptability

We are a local agency with community spirit, we offer competitive salary and benefits.

To apply please submit your resume and a cover letter via

• LinkedIn
• Email to: