Job description

Company Description

The three pillars of our business. Top quality is a must and will be consistent and reliable at Helix Impressions. Value means providing fair pricing on our most effective approach to the client's print needs. Our strength is in the superior service we provide our customers. The difference at Helix is our people and their skills.

Director of Operations

Reports to: Chief Executive Officer (CEO)

Job Summary:

The Director of Operations oversees the day-to-day operations of the manufacturing facility to ensure efficiency, quality, safety, and profitability. This role is responsible for strategic planning, production management, supply chain coordination, operational excellence initiatives, and cross-functional team leadership to meet company goals.

Key Responsibilities:

• Lead and manage daily manufacturing operations, including production, quality control, logistics, maintenance, and supply chain functions.

• Develop and implement operational strategies that drive productivity, improve efficiency, and reduce costs while maintaining high-quality standards.

• Collaborate with executive leadership on business planning, operational goals, and performance metrics.

• Monitor production schedules and adjust resources as needed to meet delivery timelines.

• Foster a culture of continuous improvement using lean manufacturing, Six Sigma, or other process optimization methodologies.

• Ensure compliance with health, safety, and environmental regulations.

• Manage budgets, forecasts, and operational KPIs; report results regularly to the executive team.

• Drive talent development, coaching, and performance management for operations staff and department managers.

• Oversee vendor and supplier relationships, negotiating contracts and ensuring supply chain continuity.

• Champion initiatives to enhance customer satisfaction through operational excellence.

• Lead facility expansion projects, technology upgrades, and automation initiatives as needed.

Qualifications:

• Proven experience in operations leadership within a manufacturing environment.

• Strong knowledge of manufacturing systems, supply chain management, and lean methodologies.

• Exceptional leadership, team building, and organizational skills.

• Ability to analyze complex situations, develop solutions, and manage change.

• Proficient in operational software systems (ERP/MRP) and Microsoft Office Suite.

• Excellent communication, negotiation, and interpersonal skills.

• Bachelor's degree in Business Administration, Engineering, Operations Management, or related field. (Master's degree preferred.)

Industry

• Printing Services

Employment Type

• Full-time