Account Manager, Group Retirement Services

Location: Hybrid - Burlington , Toronto , Montreal

Empire Life is looking to hire an Account Manager to join our Group Solutions Sales team! As an Account Manager, you will drive sales within a defined territory by developing new Distribution Partners and ensuring Empire solutions are appropriately positioned. The incumbent is guided by defined procedural constraints and works under the broad supervision of the VP, Group Distribution.

Why pursue this opportunity

1. Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.
2. Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
3. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.
4. Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you'll be working on

• Identify, build and develop new and existing relationships with Distribution Partners; Identify high potential accounts and explore, develop and manage mutually beneficial working relationships
• Support GRS sales and service
• Provide information to Distribution Partners on Empire Life products; highlight the benefits and features and guide Distribution Partners in the determination and understanding of product value and fit for customers
• Build relationships within Empire Life in order to leverage organization in servicing Distribution Partners and delegate service issues accordingly
• Represent the Empire Life brand through regular interaction with Distribution Partners
• Establish quote guidelines including the monthly subsidy direction for internal stakeholders; work collaboratively on the application of subsidy within established parameters; ensure implementation and issue concerns are resolved; support the development and execution of business case to support sales decisions
• Work within renewal parameters for internal stakeholders; work collaboratively with internal stakeholders to ensure business is renewed within subsidy guidelines and persistency levels are achieved
• Act as escalation point for internal stakeholders to support the resolution of quote, issue, service and renewal issues
• Manage subsidy and acquisition for assigned block of business; review monthly with internal stakeholders to ensure business is profitable and quotas are achieved
• Identify and develop high potential accounts for transition to sales team members that are aligned to the regional sales business plan
• Ensure sales automation tool is updated and maintained on a timely basis

What we're looking for you to have

• Completion of a university degree
• 3+ years work experience in insurance/financial services industry in group benefits including retirement savings plans with an understanding of Distribution Partner needs
• In-depth knowledge of underwriting principles, technical pricing capabilities and group insurance product and policy provisions
• Knowledge of word processing, spreadsheet, email, internet and database software
• Knowledge of the group insurance products and sales activities of competitors
• Knowledge of employment legislation as it relates to employee benefits
• GBA
• Ability to develop and maintain effective working relationships
• Ability to think logically, analyze and solve problems
• Well-developed communication, negotiation, persuasion and presentation skills
• Well-developed sales and marketing skills
• Ability to communicate information clearly to diverse audiences
• Ability to manage high volume with effective time management skills
• English is required for communicating with English speaking customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Competitive uncapped commission, for sales positions
• A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit .

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .