Nature & Scope of Position

This role will be accountable for managing and executing contract and price strategies across all businesses at CHS for individual/SSO/ GPO/Distributor contracts in Quebec. The successful candidate will deliver contract excellence using performance analytics, dashboards and process improvements to drive efficiencies and support business initiatives.

General Duties & Responsibilities

• Responsible for Contract Life Cycle Management (LCM) for contracts/pricing agreements for all customers in Quebec
• Manage Contract Expirations and Individual/SSO/GPO/Distributor Contract Amendments, etc. including all contracting (new and renewals)
• Lead analytics and contract needs for Individual/SSO/GPO/Distributor contracts and pricing
• Manage KPI for price renewal activities and its financial impact to CHS
• Collaborate with Marketing, Legal, Finance, and Field Sales to both strategically and tactically manage contracting needs
• Enforce the team's adherence to ICU Medical policies by promoting, developing and monitoring Standard Operating Procedures
• Identify and pursue projects to enhance contracting and operational efficiencies
• Work on special projects as assigned
• Participate in contract strategy meetings to identify issues and client requirements, pricing discussions, and provide input on timelines and deliverables.
• Provide customer-facing contract sales report, as applicable
• Review contractual performance of both parties to ensure compliance with terms and to identify conflicts or changes requiring resolution at contract renewal.
• Investigate pricing discrepancies to determine root cause and implement corrective action to reduce repeat escalations

Knowledge, Experience & Education

• Significant knowledge base in and experience with the medical device business, Customer base, and GPO landscape
• Bachelor's degree in business, healthcare management or related field preferred.
• Minimum 3 years work experience in a contract management role, such as purchasing, contracting and/or pricing management
• Ability to thrive in a high volume, fast-paced environment
• Strong analytical and problem solving skills with attention to detail and concern for data accuracy
• Strong negotiation and interpersonal skills required
• Excel at managing competing priorities and juggle multiple projects simultaneously
• Professional, self-motivated and self-sufficient in approach to work, with solid interpersonal skills and ability to work within a team environment
• Strong organizational and time-management skills
• Ability to build and maintain positive and effective relationships with others

Language Skills

• Must be proficient in written & spoken English and Canadian French
• Strong verbal and written skills, and ability to convey complex information in a way that others can readily follow

Technical Skills

• Working knowledge of MS Office suite (Outlook, Word, Power Point, etc.) including advanced Excel functionality. (formulas, data search, pivot tables, etc.)
• Proficiency in utilizing and interpreting financial models and analyses
• Ability to systematically analyze complex problems, draw relevant conclusions and implement appropriate solutions
• Working experience in Microsoft Dynamics 365 an asset

We have a hybrid work from home 2 days per week, 3 days in office. This position can either be based in our Montreal office or Oakville HQ.

Salary Range - $65,000- $75,000 per year