We're Hiring: Logistics Coordinator Full-Time On-Site (Toronto, West)

Are you a logistics professional who thrives in a fast-paced, hands-on environment? Do you enjoy being the key link between production, shipping, and customer service? We're looking for a Logistics Coordinator to join a leading manufacturer specializing in food-grade and pharmaceutical-grade gelatin and collagen products used in everyday items-from capsules to confections.

This role is ideal for someone who's detail-oriented, organized, and comfortable juggling multiple priorities while maintaining clear communication across teams and with external partners.

What You'll Be Doing:

Coordinating inbound and outbound shipments-including raw materials, packaging supplies, and finished goods.

Acting as the main point of contact for customer orders-processing, tracking, and resolving issues from order entry to delivery.

Preparing documentation (invoices, BOLs, CofAs, export docs) for both domestic and international shipments.

Working closely with production, quality, shipping/receiving, and accounting teams.

Negotiating freight and customs brokerage rates, ensuring compliance with USMCA and customs regulations.

Maintaining accurate inventory data and addressing any discrepancies or damaged goods in the system.

Assisting in managing claims, credits, and shipment exceptions when needed.

What You Bring:

2+ years in logistics, customer support, or supply chain coordination

Strong Excel and documentation skills

Experience working with transportation companies and customs documentation

Excellent communication and time management skills

Bachelor's degree in a related field