Must be able to work a minimum of 25 hours per week.
Previous Dispatch experience is preferred.
Dispatcher Passenger Assistance

Reports To: Supervisor Passenger Assistance (PAA)
Summary
This position is responsible for ensuring special service requests are dispatched to the appropriate service agent to pick-up and deliver passengers to the appropriate gate within required time constraints. The ideal person for this role will be excellent at multi-tasking with the ability to assign tasks to passenger assistance agents and ensure all requirements for getting passengers to the appropriate transfer locations on time.

Core Competencies
• Previous airline experience, dispatch and/or operations
• Ability to work efficiently under demanding time constraints
• Excellent verbal and written communication skills
• Analytical skills and proactive problem solver

Job Duties
• Actively participate in SA's Safety Management System (SMS) including reporting hazard and incidents encountered in daily operations. Understand, comply with and promote the company Safety Policy
• Participate in training to comprehend, implement, and maintain all quality objectives as stated in our Quality Management System to ensure delivery of desired levels of operational safety and security.
• All employees are responsible for ensuring quality control in their own activities.
• Cooperate fully with Inspectors to achieve quality inspection commitments
• Utilize dispatching and planning software to efficiently schedule special service operations with passenger assistance team.
• Be liaison between day of operation and airline customers
• Receive radio/phone calls and relay information between passenger assistance agents/ leads and supervisors.
• Perform wheelchair and golf cart duties as required
• Performs other duties as required
• Required to maintain a valid Restricted Area Identification Card (RAIC),
• Previous airline flight operations and dispatch experience considered an asset
Requirements
• Ability to learn and utilize our internal PAXTrak system for tracking and dispatching passenger assistance agents
• Ability to work well independently under minimal supervision
• High level of attention to detail and accuracy
• Excellent time management and organizational skills
• Demonstrated ability to troubleshoot, make decisions and problem solve

NOTE: Must have access to own transportation. Shifts available starts or ends when no skytrain is operating.

GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.GAT Airline Ground Support is a drug-free workplace and conducts a random drug test.Employment with GAT Airline