EHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to all Canadians. Learn more at

Be part of the work that's changing lives.

Work with Manager of Admissions to:

Manage, organize and prioritize day-to-day patient care activities, staffing and resource utilization of admission staff
Function as an expert clinical resource for the team
Facilitate individual and interdisciplinary team teamwork and effective work process
Facilitate staff orientation and identify staff learning needs to make recommendations for further training
Oversees that all staff are completing all admission documentation including databases and quality assurance measures.
Participate in hiring, orientation, and performance evaluation when required In collaboration for admissions manager, liaise with nursing and other interdisciplinary team members as well as community providers to facilitate patient transitions

Coordinates staff schedules for Admissions Counselors
Awareness and a good understanding of the principles/protocols that govern health and safety issues
Oversees bed allocation for all new admissions and room change requests or delegate as required
Review any questionable assessments and co-ordinate with Admissions Manger, Clinical Director or Clinical Lead of appropriate program for the final decision regarding appropriateness for admission or referral to alternate resources.
Group placement of all new admissions in collaboration with Clinical Director
Participates in all educational endeavors of the facility and helps to develop, implement and evaluate department's Quality Improvement activities
Other duties as assigned

In addition to the above, your Admission counsellor duties include:

Answers inquiry calls/emails/faxes and assess eligibility for further assessment or admission
Provide information on programs and services available within the Edgewood Health Network or provide information/referral to external providers as appropriate.
Conducts tours with prospective client and answers questions concerning program with family and friends
Conducts intensive addiction assessments and make clinical recommendations for treatment including assessments
Proactively case manages clients. This includes communicating with client, family, referents, other health care professionals or organizations, legal professionals, and other external parties, as required.
Documents all communication with clients, family, referents
Act as liaison for community referral agents i.e. EAP representatives, occupational health organizations , advising of a client's arrival and providing documentation as needed
Actively participates with team members and the interdisciplinary team regarding the ongoing treatment planning and evaluation of the client and their care, as needed
Completes mandatory assessment or admission documentation, consents or other forms as required
Prepare and maintain client files
Maintain open communication with other interdisciplinary team members regarding client cases and attend team meetings as required
Books pre-admission medicals with physician, as required.
Maintain client waiting lists
Assist client with detoxification process when required
Present program education sessions as required
Preparing reports, data management including data entry as required
Other duties as assigned
Staff will work a variety of shifts including weekdays, evenings, weekends, holidays and on-call.

Qualifications:

Minimum 3 years of current clinical experience
Degree/Diploma in regulated health care professionals program preferred
Management training or equivalent preferred.
Experience working with patients with concurrent disorders

Employee Benefits and Perks:

Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
24/7 Employee Assistance Program through LifeWorks
Competitive paid time off policies, including a paid day off on your birthday
Access to in-house fitness facilities where applicable or discounted external gym memberships
Perks and discounts with Perkopolis - entertainment, home/auto/pet insurance
Personal and professional development through our Education Support Assistance program
Nationwide presence allows for supportive relocation opportunities
Defined Benefit pension through CAAT with up to a 4% employer contribution
Maternity and parental leave top-up
Access to discounts at Kids & Co. Daycare

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.