General Job Summary
The Station Manager is responsible for overseeing the efficient receipt, storage and dispatch of freight shipments. Must manage people, processes and systems and make sure all operating and productivity targets are met. The Station Manager also oversees the maintenance of warehouse and labour-management systems. The incumbent must maintain and enforce the workplace health and safety standards.
Principle Functions/Responsibilities
Coordinate inbound and/or outbound activities
Adhere to load departure schedules, and co-ordinate warehouse manpower and equipment to meet the requirements
Maintain effective relationships with customers and staff
Interface with customers to avoid, and if necessary, solve problems
Have a clear understanding of the company's policies and vision and how the warehouse contributes to these
Develop and implement plans that support the overall business unit objectives
Responsible for accurate inventory and productivity levels
Manage documentation and flow of imported goods through bonded warehouse
Motivating, organizing and encouraging teamwork within the workforce to ensure operating and productivity targets are met or exceeded
Maintain standards of health and safety, hygiene and security in the work environment
Oversee the planned maintenance of vehicles, machinery, and equipment
Ensure employees are completing overage, shortage, and damage reports when required
Develop and manage a cost-effective budget for authorized department that is aligned with the company business strategy
Create and/or monitor operating procedural documents
Produce monthly reports and KPI's
Hire, supervise, schedule, and train personnel
Ensure proper staffing during times of vacation, etc. This includes monitoring the cross-training process of supporting staff to ensure consistency in job function and skills
Maintain the safety, cleanliness and organization of the warehouse
Manage, supervise and evaluate the operation and staff
Provide timely and meaningful reports to management
Participate in monthly management meetings
Support productivity projects
Carry out any tasks that may be assigned by the Director, Cargo Handling Operations and managers assigned to act on behalf of the CEO in an effective & timely manner.
Competency Requirements (Knowledge, Skills, other Attributes)
A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
Attention to detail
Strong leadership and people management skills through supervising and delegating, providing feedback and mentoring or skills development
Excellent communication skills both written and verbal
Strong presentation skills
Ability to manage diversity and change
Strong computer skills with executive knowledge of MS Office (Excel in particular)
Ability to apply sound judgement to day-to-day processes, take initiative and delegate
Proficiency in conflict management and problem solving
Exceptional time management skills as well as organizational skills with the ability to multi-task, work under pressure and meet deadlines
Proficient customer service skills and knowledge of customer service principles and practices
Strong analytical skills and ability to think strategically and influence business decisions using appropriate, fact-based financial information
Create and/or monitor operating procedural documents
Ability to develop direct reports
Proven continuous improvement ability
Strong fiscal management and strategic planning
Ability to remain calm when confronted with difficult situations
Support productivity projects
Education, Training, Experience Requirements
Post-secondary education in Business or related field
University degree preferred
Minimum 5 years experience in transportation, distribution and/or freight management or related
Minimum 5 years experience managing a team and driving proven results
Valid Canadian Driver's License
Hours of work may include weekends, holidays and after hours.
website:
Job Type: Full-time
Pay: $75,000.00-$80,000.00 per year
Schedule:
8 hour shift
Education:
Secondary School (preferred)
Experience:
customer service: 3 years (preferred)
Freight Forwarding: 1 year (preferred)
Management: 2 years (required)
Air Freight: 4 years (required)
Language:
English (preferred)
Licence/Certification:
Class 5 Drivers Licence (preferred)
Work Location: In person