Make a difference in the lives of the elderly folk in your community! In this role you will have the chance to engage with our Residents and create a welcoming atmosphere for new and current Residents.

Position Summary:

Use administrative and sales skills to manage the office and provide tours or engaging conversations with Residents interested in moving in.

Behavioural Qualities:
Engaging, positive attitude stop and say hi to our Residents and see how they are doing!
Professional and expressive telephone manner - ability to "sell" retirement living
Understand and promote a "Hospitality" environment within the home
Exhibit a highly developed ability to actively listen to prospect's and resident's needs
Demonstrates flexibility and creativity in problem solving
Forward, independent and innovative thinking

Qualifications:
Post Secondary Education with a diploma in Office Administration
Excellent interpersonal, communication and organizational skills
Persuasive Marketing and Relationship Selling experience required with Creative Follow Up
Familiarity/ability to understand the Retirement Home Act and Residential Tenancies Act
Experience in an Office and or a Care Home setting an asset
Extensive computer literacy skills including Word, Excel and Outlook
Ability to maintain records, prepare contracts and complete billing
Demonstrated ability to effectively manage time-sensitive tasks
Pro-active approach and able to work with minimal supervision
Ability to work under pressure in busy, fast-paced environment

Responsibilities:
Community Outreach Marketing
Manage CRM program and occupancy reporting
Reception and office duties for the "Seniors Living" home
Conduct sales-effective "Tours" of the SL home with walk-in's and booked appointments
Prioritize appointments and proactively and positively resolve conflicts as they arise
Maintain office operations by ordering supplies, processing invoices, track attendance, process payroll and post scheduled hours including seniority lists
Responds to phone and email inquiries - providing general information and referring inquiries to the appropriate source.
Other duties and responsibilities as assigned or required

Job Type: Full-time

Benefits:
Dental care
Extended health care
Flexible schedule
On-site parking
Paid time off
RRSP match
Vision care
Schedule:
Monday to Friday
Weekends as needed

Work Location: In person