We are seeking a dedicated employee to fulfill the role of a IT Service Coordinator/ Technician to support our ongoing growth and development. Drewlo Holdings can offer you a career with benefits, retirement savings match program and more! We are a family owned and operated company that has been in business for over 65 years. Since 1958 we have been constructing and operating rental apartment towers across Southwestern Ontario and proving homes to thousands of Canadians.
Responsibilities:
Mobile Repair
- Travel to various sites to perform repairs and maintenance on security systems.
- Diagnose and resolve issues on-site to ensure minimal downtime.
- Utilize tools and drills for hands-on repair and maintenance tasks.
Contractor Coordination
- Act as the liaison between the company and external contractors.
- Coordinate and manage access for contractors to the company's internal network as required for their work.
Network Management Support
- Assist in the oversight and management of the internal network during contractor operations.
- Ensure secure and efficient access to network resources.
Compliance and Security
- Monitor contractor activities to ensure compliance with company security protocols.
- Conduct audits and checks on network access points to safeguard data integrity.
Documentation and Reporting
- Maintain detailed records of repairs, contractor interactions, and network access issues.
- Report directly to Lukas Wright and Isaac Robinson about ongoing operations and issues.
Client and Contractor Support
- Provide support and guidance to contractors regarding company systems and network protocols.
- Address any queries or concerns from contractors related to network access or security measures.
This enhanced role ensures that the Service Coordinator/Technician is fully equipped to handle all aspects of physical and network-related tasks, including hands-on repairs using tools and equipment.
Requirements
IT service experience
Ability to climb ladders at least 28 feet high
Ability to lift up to 70 pounds
Education in Electric/Electronics/Electro Mechanics is an asset
Experience working with Networking TCP IP and Telecommunications including Analog to VoIP conversions is an asset
Why Drewlo?
Family built, owned and managed; family is at the heart of our company and a core value
Provide you with a Career; we offer stable full-time employment, benefits and a matching retirement savings program
Treat our employees fair; we offer competitive wages, provide training and value each employee
Opportunity for growth; we are expanding at an accelerated rate, with that comes new opportunities
We invest in our community; we know it's important to give back
Job Types: Full-time, Permanent
Pay: $24.00-$28.00 per hour
Benefits:
Dental care
Extended health care
Life insurance
RRSP match
Schedule:
Day shift
Monday to Friday
Experience:
Service Technician: 2 years (preferred)
Licence/Certification:
Class G Licence (preferred)
Work Location: In person