L&D Designer/ Developer (Hybrid)
Contract Duration 3+ Months (Extension possible)
Job Description:
The main function of the L&D Instructional Designer/ Developer is to consult, scope, recommend, design, and develop high quality, fully accessible, multi-approach blended learning and performance solutions supporting a complex, highly visible, fast-paced learning project that is running in agile with iterative design and development.
Key Accountabilities:
Supports a highly complex learning project to deliver timely, high-quality, consistent, learning solutions that positively impact business metrics
Ability to synthesize, simplify, and communicate complex information and theoretical concepts while applying clear language principles
Effectively collaborates with multiple stakeholders at all levels
Works directly with Subject Matter Experts (SMEs) to capture content-specific knowledge
Designs and develops engaging, interactive blended learning solutions ensuring learning and performance objectives are met
L&D Designer/ Developer ensures learning solutions align to brand, learner accessibility, and principles of diversity and inclusion, leveraging established standards and guidelines and achieving success criteria while managing scope, risks stakeholder engagement, and problem resolution
Leverages best-in-class common practices, processes, and measures across the design/development function
Provides deep subject matter expertise in learning and performance consulting, including knowledge of external best practices and emerging trends; maintains best practices in instructional design and development and program evaluation and measurement
Provides design and development thought leadership and/or industry knowledge and participates in knowledge transfer within the team
Ability to analyze, organize, and prioritize work while meeting multiple deadlines
Protects the interests of the organization - identify and manage risks, and escalate non-standard activities/concerns as necessary
Maintains a culture of risk management and control
Required Education:
Educational background in Instructional Design / Adult Learning Certificate
Must Haves:
5+ years' experience as an Instructional Designer and Developer
Working experience designing and developing learning solutions on an Agile Team
Demonstrated ability to design and develop in iterations
Advanced design skills in creating high-quality, fully accessible learning deliverables in all modalities (i.e. instructor-led - classroom & virtual materials; and self-led learning, etc.)
Instructional Design and Development experience supporting the financial industry on complex, fast-paced projects
Nice to Have:
Advanced skills in developing eLearning and simulations using the Articulate 360 suite of products
Skills in developing videos using a variety of products (Adobe Suite, Camtasia, Vyond, etc.)
Experience creating learning content supporting the nCino system
Working experience writing and updating stories (work) JIRA
Note:
Current experience assessing needs and designing and developing materials,
Comes with FI experience - business banking, system-related training program - nCino
Ability to be on-site up to 3 days a week ( MANDATORY )
About The Company:
As a top 10 North American bank, our client aims to stand out from its peers by having a differentiated brand - anchored in a proven business model and rooted in a desire to give its customers, communities, and colleagues the confidence to thrive in a changing world.
Our client engages in providing financial products and services. They offer various financial products and services, telephone, Internet, and mobile banking services, retail and commercial banking services, and wealth management services. The Wholesale Banking segment provides capital markets, investment banking, corporate banking products, and investment needs to companies, governments, and institutions in financial markets.
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