Senior Technical Project Manager
On behalf of our client, Procom is currently seeking a Senior Technical Project Manager fora six (6) month engagement based in either Vancouver, Kamloops or Victoria, British Columbia. While this client is pleased to offer a remote work model when possible, this role will require frequent site visits across the mainland BC and Vancouver Island.

Senior Technical Project Manager Job Details
Development of a project charter
Creating and maintaining project milestones and project schedule
Managing project resources (internal and/or external resources)
Leading contracting and procurement efforts
Establishing and tracking project to budget
Developing a step-by-step transition plan
Leading the planning, design, implementation, testing, training, change management and deployment of a new call handling solution for PTN, ClinicalHub and PTCC.
Developing a project risk management plan
Establishing and leading steering committee and working group meetings.
Providing formal status reports for various levels of the organization on a regular basis.

Senior Technical Project Manager Mandatory Skills
Project leadership and project management experience.
Strong organization and interpersonal communications skills.
Awareness and knowledge of emergency call center operations.
Experience with public safety telecommunication, specifically telephony systems, analog, digital and VOIP.
Capable of a high degree of analytical thinking, problem solving, and the ability to deal effectively and rapidly with complex concepts.
Able to work effectively in a team environment.
Demonstrated ability to rapidly familiarize themselves with complex telephony solution environments and to be able to provide the services identified above shortly after commencement with little to no supervision.
Experience working with outsourced vendors and COTS solutions.
Experience and knowledge of Avaya CS1000 products.

Senior Technical Project Manager Nice-To-Have Skills
Experience working within a British Columbian Health Authority
Experience and knowledge of the Genesys contact center solution.
Project management experience with CCaaS projects.
Experience with Canadian public sector procurement.
Technical knowledge of Telus' Avaya CS 1000 product.

Senior Technical Project Manager Assignment Length
Ten (10) month contract with the potential for two(2) extensions of six (6) months each.

Senior Technical Project Manager Start Date
ASAP

Senior Technical Project Manager Assignment Location
Sites are located in Vancouver, Kamloops and Victoria, British Columbia. Consultants may work remotely within British Columbia however, will need access to reliable transportation as this role requires site visits to various health facilities in British Columbia.