Privacy Practice Analyst

On behalf of our client, Procom is seeking a Privacy Practice Analyst.

The Privacy Practice Analyst independently undertakes technical analysis functions, consulting with senior staff on projects within identified sectors or portfolios. The position participates on project teams and investigation teams, providing considerable expertise and input into the formulation of policy and best practices. In undertaking investigations, the position functions within delegated authority under FOIPPA (Freedom of Information and Protection of Privacy Act) and the principles of administrative fairness and common law. The position interacts with, and maintains relationships with, a wide range of internal and external contacts.

Privacy Practice Analyst Job Details

• Ensuring that privacy requirements are met and in responding to FOIPPA requests

• Responding directly to individuals, families about complaints related to the way their personal information has been handled

• Providing information to the Director on trends in practice to promote improvements.

• Communicates with external bodies as needed to ensure appropriate responses to requests

• Providing practice support and advice to field staff on privacy or information requests

• Providing and/or arranging for training or practice forums for cilent staff

• Supporting the Director, IT Services to promote and ensure high quality practices and stakeholder understanding of these practices, by developing policies and internal and external communication materials.

• Liaising with Information Access Operations to respond to Freedom of Information Requests including: o assessing the request,

o determining if client has responsive records,

o assessing the need for a fee estimate

o supporting the collection of records from client and/or agency staff

o managing negotiation with the applicant

o reviewing redaction for accuracy

o facilitating the release process

• Serves as the subject matter expert to client's business units by providing support and guidance to cilent managers, staff and service providers related to privacy and information requests.

• Leads and coordinates investigations of privacy incidents by responding to, and managing information incidents and privacy breaches including investigations, notifications, and developing follow-up recommendations.

• Expertly analyzes, assimilates, assesses, and aggregates data in support of end-to-end incident management life cycle throughout the organization.

• Facilitates client's requirements to complete Privacy Impact Assessments and Information Sharing Agreements

• Identifies to the Manager of Information Management issues that require legal consultation related to privacy or information requests.

• Communicates issue resolution to appropriate parties and coordinates the follow up and documentation of finding, status updates, and completion summaries to ensure incidences/projects have the appropriate detail and closure.

• Supports client's Privacy compliant process for receiving, documenting, tracking, investigation and taking action on all inquiries and complaints concerning CLBC's privacy policies and procedures through the development and maintenance of an information database.

• Monitors and continuously improves client's program inclusive of developing policies and procedures including standards, forms, and agreements that support client's privacy initiatives.

• Acts as the expert in evaluating privacy and access to information impacts on client's policies, programs and procedures to ensure that organizational risk is minimized. Makes recommendations to the Manager-Information Management and other client business process owners on recommended changes to facilitate the mitigation of risk.

• Assists in the development and review of new training curricula as required.

• Distills key learning, identifies practice implications, and makes recommendations for new or enhanced approaches and solutions.

• Designs initiatives and approaches that instill a culture of privacy awareness and compliance.

• Conducts research as necessary to support the Manager-Information Management with projects as requested.

• Monitors news, events, laws and regulations, and communication compliance requirements to various stakeholders.
• Collaborates with Regional Operations, IT, Human Resources and various teams to support client's privacy during program development to support compliance with new and existing policy and procedures.
• Remains current knowledge on evolving issues/trends affecting privacy policy and practice; reviews existing policy in terms of new developments and works with Manager to revise as necessary.

Privacy Practice Analyst Mandatory Skills

Education and Certification:

• Bachelor's degree in business, Human Services, Law, Public Administration, Information Management or a related degree;

• Minimum of three years' experience in a privacy / senior policy/program analyst position, with at least one year focused on privacy within a complex, organizational environment.

• CIPM / CIPP (Certified Information Privacy Manager /Professional) designation is preferable.

Skills:

• Expert knowledge of FOIPPA, including information access, release of information, and implementation of control technologies as they apply to privacy information contained in electronic and non-electronic media.

• Ability to interpret privacy concepts and requirements in light of diverse business functions and operational activities.

• Knowledge of client internal processes, policies and programs to understand practice issues at it relates to privacy and access to information.

• Exceptional critical thinking skills. Ability to analyze complex situations and understand the organizational impact with attention to detail. Ability to segment complex processes, challenges, and opportunities into smaller parts.

• Strong interpersonal skills. Establishes and maintains effective relationships with internal and external customers; Designs and delivers solutions with both privacy requirements and customer desired outcomes in mind.

• Extremely responsiveness and ability to manage competing priorities. Able to respond swiftly and adapt quickly to shifting priorities.

• Strong communication skills. Communicates effectively in groups, or one-on-one sessions, with fellow employees and/or external clients. Strong written communication skills.

• Self-starter with excellent time management skills and the ability to work as part of a team or independently.

• Strong knowledge of the MS Office, ability to build and maintain a database and use appropriate software to redact information from documents.

Privacy Practice Analyst Start Date
ASAP

Privacy Practice Analyst Assignment Length
Permanent

Privacy Practice Analyst Work Location
Vancouver, BC, the work is Hybrid with 2 days onsite and 3 days remote