We are seeking a motivated, results-oriented customer service representative to join our growing team.
This role is centered on responding to customer inquiries with efficiency and timeliness by providing an outstanding experience for customers and team members, improve customer retention and lead acquisitions.
Check us out at:
Check us out on Glass Door
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Our Team tells us that the reason they work for us is our culture, which is all about:
- Getting the Work Done
- Pitching in to Help Others
-Sharing ideas and feedback
Each Day you will be involved in:
- Processing inbound purchase orders, verification of items, quantities and all related charges.
- Processing outbound orders ensuring successful completion of last mile delivery.
- Understanding our customers needs through quality conversations and timely and cost effective solutions
- Connecting with customers to respond to inquiries and offer timely solutions
- Collaborating with internal and external teams to streamline processes.
- Being part of new technology
Qualifications :
- Proficiency in Microsoft Office applications and data entry software
- Attention to detail and accuracy
- Good verbal and written communication skills
- Organizing and filing electronic and physical documents
- Ability to manage customers with understanding and calm demeanor
- Dependability
What we can OFFER YOU:
A rewarding career where your ideas and contributions matter.
Monday to Friday: 9:30 am to 6:00 pm
Job Types: Full-time, Permanent
Pay: $42,000.00-$46,000.00 per year
Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Flexible Language Requirement:
French not required
Schedule:
8 hour shift
Application question(s):
Do you have transportation to our office at Salish Sea Way Tsawwassen? There is no public transportation
Education:
Secondary School (required)
Experience:
customer service: 2 years (required)
Data entry: 2 years (required)
Work Location: In person
Application deadline: 2023-08-04