Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years

Responsibilities
Tasks
Arrange and co-ordinate seminars, conferences, etc.
Plan and control budget and expenditures
Supervise other workers
Establish and implement policies and procedures
Train other workers
Assign, co-ordinate and review projects and programs
Determine and establish office procedures and routines
Oversee the classification and rating of occupations
Plan, develop and implement recruitment strategies
Schedule and confirm appointments
Manage contracts
Manage training and development strategies
Answer telephone and relay telephone calls and messages
Oversee the analysis of employee data and information
Answer electronic enquiries
Oversee development of communication strategies
Compile data, statistics and other information
Oversee the preparation of reports
Order office supplies and maintain inventory
Negotiate collective agreements on behalf of employers or workers
Oversee payroll administration
Arrange travel, related itineraries and make reservations
Greet people and direct them to contacts or service areas
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
Set up and maintain manual and computerized information filing systems
Type and proofread correspondence, forms and other documents
Perform data entry
Provide customer service
Recruit and hire workers and carry out related staffing actions
Maintain and manage digital database
Consult with clients after sale to provide ongoing support
Occupational health and safety
Supervise office and volunteer staff

Supervision
3-4 people