Competition #: 4N24-025
Wage: $21.00 per hour
Hours of Work: Permanent Full-Time
Location: Whitehorse, Yukon
The Counter Attendant is responsible for providing the renowned exceptional customer service Air North is famous for and ensuring the smooth operations of our grab-and-go food service counter. Your main role will involve assisting customers in selecting food and beverages, ensuring customer satisfaction, handling , inquires, complaints, and requests transactions while, maintaining cleanliness , and upholding the food safety standards. Providing assistance ad ensuring customer satisfaction.
Why work for us?
Set the pace for our travelers as they embark on their journey
Flight benefits for you and your family on Air North and over 75 international airlines!
Employer paid health & dental benefits
Group RRSP investment options
Fuel discounts with our subsidiary company - Chieftain Energy
Opportunities for advancement in your career
Feeling of giving back to the community
What does this role involve?
Provide friendly and efficient customer service by greeting customers, offering assistance and answering inquiries about the products and menu options.
Accurately process all orders and monetary transactions in the Point of Sale (P.O.S )
Prepare and assemble grab-and-go food and beverage items, such as, sandwiches, salads, snacks, beverages, and other menu offerings, according to established recipes and guidelines.
Develop a thorough understanding of menu items and ingredient lists to be able to answer questions regarding food allergies and dietary restrictions.
Clean and sanitize counter and dining areas such as: displays and glass showcases, kitchen appliances and working surfaces, tables, chairs and other high-touch surfaces.
Follow the legal rules of serving liquor in accordance to the Yukon Liquor Corporation (Be A Responsible Server).
Follow all safety regulations laid out by local and federal health authorities, Air North, YG Aviation Branch and Transport Canada
What are the requirements for this role?
Minimum Grade 12 diploma or equivalent
Minimum 3 years of experience in customer service, hospitality, or food service
Experience handling cash and processing payments using a POS system
Food Safe Level 1 certification an asset
Able to obtain and retain a Transport Canada Restricted Area Identity Card (RAIC)
Valid Class 5 Driver's License with a clean abstract
Previous customer service experience an asset
Experience handling cash and processing payments using a POS system
Sound knowledge and comprehension of food safety standard and procedures
Strong communication and interpersonal skills
Excellent English verbal and written abilities are essential
Must be a Canadian citizen, Permanent Resident or show proof of right to work in Canada
How to Apply:
Quoting competition , please submit your resume and cover letter to the HR Department:
_ Air North is committed to employment equity and welcomes applications from diverse and underrepresented groups. If you require assistance and/or a reasonable accommodation during the application or recruiting process, please contact HR _
_ Air North, Yukon's Airline has been serving Yukoners for over 40 years. We offer competitive wages, an attractive benefits package including great travel perks, and an enriching work environment for our 450+ employees. _
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Benefits:
Dental care
Discounted or free food
Employee assistance program
Extended health care
Flexible schedule
Life insurance
On-site parking
Profit sharing
RRSP match
Store discount
Vision care
Flexible Language Requirement:
French not required
Schedule:
Monday to Friday
Weekends as needed
Supplemental pay types:
Overtime pay
Experience:
Customer service: 3 years (required)
Licence/Certification:
Driving Licence (required)
Work Location: In person