About Us
Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.
Who we are
Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding.
We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results.
We are caring. We are leaders. We are innovators. We are collaborative.
We work hard and play hard. We're about doing what's right and feeling good about it.
Position Details
As a Casualty Claims Adjuster - Bodily Injury, you will be responsible for full handling of automobile and property bodily injury claims. The files are of varying complexity and the successful candidate will have a dynamic personality and the ability to excel in a high performance environment.
What you will do:
Full handle of both direct deal and litigated files
Investigate, evaluate, negotiate automobile and property tort loss of moderate to high complexity
Manage challenging coverage claims with tact and professionalism
Arrange and manage vendors for your investigation (IA's, surveillance, legal defence, defence medicals)
Accurately assess and reserve the claim in line with Corporate protocols and guidelines
Maintain control of expenses through pro-active handling techniques
Manage claims in litigation, participate in mediations, pre-trials and trials
Obtain approval from Manager on claims above authority
Assist in training and providing support to the junior and intermediate bodily injury adjusters
Assist the leadership team with operational objectives and special projects
Who You Are:
Post-secondary education or equivalent experience
Minimum 5 years experience handling Casualty claims required
Strong organizational; decision making and problem solving skillset
Excellent communication skills, both written and verbal
Ability to identify and analyze coverage issues
Expertise in file preparation, and demonstrate ability to negotiate a file to resolution
Knowledge of principles and practices of claims settlement, policy wording, fraud investigations
Ability to cross-reference information with attention to detail
Strong general computer knowledge required
CIP or working towards designation is an asset
Ability to understand insurance contracts in various jurisdictions is an asset
Knowledge of handling claims across Canada, as well as US exposures is an asset
What's in it for you:
Competitive salary
Annual bonuses and merit increases
3 weeks' vacation
Flexible benefit plan
Defined Contribution Pension
Complimentary CAA Membership
As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.