Security Guard - Commercial Buildings
Job Description
Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
Attend and investigate security alarms and emergencies in a timely and professional manner
De-escalate crisis situations, provide support, and liaise with emergency personnel, including police, fire and paramedic resources
Exercise crowd control and evict trespassers
Write clear and detailed reports including incident, emergency, liability, and day to day reports
Provide first aid and medical response when required to any person(s)
Utilize two-way radios and computer applications to communicate site activities
Handle Lost & Found items and inquires
Job Requirements:
Excellent communication skills, both written and verbal
Excellent customer service skills
Strong observational skills
Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
Ability to walk 18/20km and stairs