As a Project Manager, your main responsibility will be to manage all aspects of the customer relationship and meet quality, timeliness and contractual requirements for critical and strategic accounts. You will act as the main point of contact for the customers you manage with regard to commercial and escalated issues. You will lead negotiations, and coordinate and direct actions relating to business continuity and improvement. Build a strong relationship with critical customer(s) Participate in regular reviews with the customer to enable effective two-way communication Lead critical topics (escalate higher), identify strategic risks and escalate within the organization Manage Engine and APU rentals with our EPR and accounting system Þ Manage Engine, APU and parts repair Manage new program solicitations with New Product Integration team
Qualifications:- University degree (preferred), or similar field
- Minimum 3 years of relevant management and customer management experience
- Understanding of contractual language
- Ability to propose new and creative solutions
- Ability to provide superior customer service and exceed expectations
- Ability to analyze and filter relevant data from various sources
- Project management skills
- Knowledge of the aerospace industry
À propos d'Aerotek: Notre monde nous tient à cœur. Reconnu Best of Staffing MD par nos clients et le talent que nous recrutons, Aerotek MD Inc. se distingue comme chef de file du recrutement et en de la dotation de personnel grâce à sa grande compréhension des liens entre le talent et les affaires. Étant donné qu'Aerotek est un partenaire stratégique de plus de 18 000 clients et 300 000 employés contractuels chaque année, son approche axée sur les gens lui permet d'offrir un avantage concurrentiel à ses clients et des emplois gratifiants à ses employés contractuels. Aerotek, dont le siège social est à Hanover, au Maryland, exploite un réseau de plus de 250 bureaux non franchisés, comptant plus de 8 000 employés internes dévoués à servir nos clients. Aerotek est une société en exploitation d'Allegis Group, un fournisseur multinational de solutions en matière de talent. Pour en savoir davantage, consultez le site aerotek.com/fr-ca. Numéro du permis d'agence de placement de personnel : AP-2000486 (Canada – Québec) Numéro du permis d'agence de recrutement de travailleurs étrangers temporaires : AR-2000485 (Canada – Québec)
About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Personnel Placement Agency Permit Number: AP-2000486 (Canada – Quebec) Temporary Foreign Worker Recruitment Agency Permit Number: AR-2000485 (Canada – Quebec)