Process Improvement Analyst

Date Posted: 04/29/2024

Req ID: 37140

Faculty/Division: VP - University Operations

Department: HR-Operations & Real Estate Partnerships

Campus: St. George (Downtown Toronto)

Position Number: 00056284

Description:

About us: The University of Toronto is a trailblazer not only in academia and research but also in ensuring operational excellence. The division of Operations and Real Estate Partnership (OREP) at the university works diligently to make sure all stakeholders have a safe, clean, comfortable, attractive and sustainable environment in which to learn, teach and play. Portfolio's that fall under the OREP umbrella include Information Technology Services, Facilities and Services, Spaces & Experiences (formerly Ancillary Services and Real Estate), Office of Planning and Budget, and University Planning Design & Construction encompassing Campus and Facilities Planning, Project Development, Project Management and Design & Engineering. The University of Toronto is consistently ranked among the world's top universities and is regularly named one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers.

Your opportunity: The Process Improvement Analyst will work under the direction of the Executive Financial Officer to thoroughly assess existing finance processes, fully understand the vision for future process, and support the future process design and implementation. This role will be responsible for identifying inefficiencies and create detailed process maps to visualize workflows and areas for improvement. The Analyst will work with finance teams to identify opportunities for improvement, sharing best practices, developing and monitoring KPIs to measure progress and success. The Analyst is required to provide recommendations and implementation details to standardize finance processes, streamline workflows, address bottlenecks, and enhance efficiency and accuracy in financial operations. The Analyst will lead process improvement projects from initiation to completion, including project planning, deliverables management, stakeholder coordination, and timely delivery of project outcomes. This will include collecting and analyzing process-related data to identify trends and opportunities, providing insights and recommendations to senior management for process enhancements. The Analyst will be solution-oriented and collaborate with finance teams and other partners to search and develop solutions and tools that support process standardization and optimization. The analyst will ensure that future process designs are in compliance with policies and directives and support the development of training materials for transition and maximize adoption of new processes and technologies within finance.

Your responsibilities will include:

• Advising on best practices and strategies for effective change management
• Researching and analyzing existing business processes, programs and services
• Advising on the creation of efficiencies for business processes and productivity
• Developing, revising and operationalizing business processes that support unit activities and objectives
• Implementing plans and process improvements for financial administration activities
• Conducting risk assessment for projects
• Drafting progress reports for project leader's review

Essential Qualifications:

Bachelor's Degree in a relevant discipline, such as finance or business, is required, or an acceptable equivalent combination of education and experience. Six to seven years in finance, accounting and process improvement. Strong experience in finance process assessment, standardization and improvement. Experience in process optimization and improvement methodologies such as Lean Six Sigma to identify and eliminate inefficiency, improve efficiency, and enhance quality is an asset. Experience in leading projects with multiple stakeholders. Comprehensive understanding of finance, accounting principles and standards, financial operations, and finance-related regulations, policies, and guidelines. Proficiency in process mapping tools such as Lucidchart, Miro, or Visio to create and maintain detailed process maps. Strong project management skills, including project planning, execution, and stakeholder communication. Proficiency in using various computer software for data analytics. Knowledge of financial systems and software applications (e.g., SAP) to support process automation, data analysis, and reporting. Strong communication skills to effectively convey ideas and recommendations to stakeholders.

To be successful in this role you will be:

• Communicator
• Goal oriented
• Multi-tasker
• Persuasive
• Proactive
• Resourceful
• Self-directed
• Team player

Closing Date: 05/12/2024, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 15 -- $93,752 with an annual step progression to a maximum of $119,892. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Facilities/Ancilliary Services

Recruiter: Lena Olsson

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [email protected].

Job Segment: Business Process, Project Manager, Drafting, Change Management, Data Analyst, Management, Technology, Engineering, Data