As one of Canada's largest and fastest growing cryptocurrency trading platforms, NDAX has set the bar high for the country's fintech industry and is constantly leading the way in terms of security and innovation. We're on a mission to empower more Canadians to unlock the full potential of digital finance. To address the various needs in the Canadian cryptocurrency space, NDAX has assembled a multidisciplinary team with diverse backgrounds, including finance, technology, engineering, compliance, marketing, and more.
We're proud to have been recognized as one of Canada's Best Workplaces by Great Place to Work®.
NDAX is currently looking to hire a Fraud Prevention Analyst to join our team. Your role will involve monitoring and analyzing customer transactions and activities to identify potential fraudulent behavior. You will be responsible for implementing and maintaining fraud detection systems, as well as developing and implementing strategies to prevent fraudulent activities.
Position Type: Full Time – Permanent
Key Responsibilities:
- Monitoring and analyzing customer transactions and account activities to detect suspicious patterns or behavior.
- Investigating and resolving potential fraudulent activities, including conducting research and gathering evidence.
- Collaborating with internal teams, such as customer support and compliance, to identify and mitigate potential fraud risks.
- Implementing and maintaining fraud detection systems, tools, and processes.
- Developing and implementing fraud prevention strategies and procedures.
- Staying updated on industry trends and best practices in fraud prevention and detection.
- Conducting regular audits and reviews to ensure compliance with fraud prevention policies and procedures.
- Providing training and awareness sessions to employees on fraud prevention techniques and best practices.
- Collaborating with law enforcement agencies, if necessary, to report and investigate fraudulent activities.
Requirements
- Bachelor's degree in a relevant field, such as Criminology, Cybersecurity, or Finance.
- Proven experience as a Fraud Prevention Analyst or in a similar role, preferably in the financial or cryptocurrency industry.
- Strong analytical skills with the ability to identify patterns and trends in data.
- Knowledge of fraud prevention techniques, tools, and industry best practices.
- Familiarity with AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations.
- Excellent attention to detail and the ability to perform thorough investigations.
- Proficient in using fraud detection and monitoring systems.
- Strong communication skills, both written and verbal.
- Ability to work effectively in a fast-paced and dynamic environment.
Benefits
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- Paid Time Off
- Training & Developpement Opportunities
- Bonus – Awards – Gifts
- Stock Option Plan
- Free snacks and drinks at the office