We're seeking a proactive Data Quality Analyst who takes initiative and possesses a balanced blend of technical skills and a business mindset focused on delivering real customer value. You're passionate about public infrastructure and innovative technologies, and you bring an analytical approach with exceptional attention to detail, capable of discerning correlation from causation. We value out-of-the-box thinkers with an appetite for exploring new tools and approaches to solve problems, someone comfortable navigating the unknown and finding answers to open-ended questions. If you're action-biased, comfortable working with ambiguity, willing to explore various approaches to find what works, and you embrace collaboration, transparency, and openness, you'll thrive in this role.

What Will You Accomplish?

• Provide insights into the quality of Citylitics data, including causes of data issues, explanations of anomalies, and approaches to remedy data inaccuracies
• Leverage your understanding of existing data pipelines to propose opportunities for improvement in data collection, coverage and comprehensiveness
• Uphold the integrity of our data sources by proactively identifying root causes of data quality issues and developing resolution plans that mitigate downstream impacts
• Collaborate with customer-facing teams in investigating incoming data quality requests, then developing and implementing resolution plans that deliver customer value and satisfaction
• Collaborate with backend teams on projects centered around improving quality processes, including data retrieval, enrichment, and labeling
• Participate in discussions with internal and external (client) stakeholders to understand needs and inform decisions related to data quality
• Communicate findings through concise summary reports and storytelling decks for a range of audiences, incorporating a combination of both technical and plain language as well as visualizations where required
• Inform the Citylitics data roadmap and contribute to both the planning and execution of expansion projects to grow our data universe
• Other duties as assigned

Requirements

Must haves

• Bachelor's Degree in Computer Science, Engineering, or Data Analytics. A background in a relevant field such as Environmental Science or Urban Planning will also be considered.
• 2 to 4 years of experience in a data analysis or data modelling role
• Advanced skills in Microsoft Excel and SQL with experience using data warehousing tools like BigQuery, Snowflake, etc
• Exceptional attention to detail with an ability to identify inconsistencies in data and distinguish anomalies from regular patterns or trends
• Experience with identifying opportunities for process improvements (i.e. automated workflows)
• Strong visual, written and verbal communication skills including summarizing and presenting technical information to non-technical audiences
• Experience collaborating with internal and/or external stakeholders to uncover data-related challenges and develop impactful, scalable solutions
• Ability to manage competing priorities and deadlines

Nice to haves

• Familiarity with data visualization tools such as Looker Studio, Tableau, Plot.ly Dash, etc.
• Exposure to data governance, cataloging, and lineage practices
• Experience with unstructured datasets and/or qualitative analytics
• Previous consulting or client-facing experience
• Previous experience in the public sector or municipal infrastructure industry

Benefits

Why Citylitics?

• This is a rare opportunity to influence positive change within one of the biggest societal challenges of our generation: sustainable public infrastructure.
• You get to support a disruptive solution with a compelling value proposition into an industry that is eager to hear from you and in a market with no direct competition.
• We live at the cross section of infrastructure, scaleup and data science/AI. There is no other team like us in Toronto.
• There is no corporate bureaucracy here. You will accomplish more here in a few months than what you would in a few years at a large, entrenched technology company.
• We believe that Data and AI will play an outsized role in our future, so we equip every team member with access to Generative AI tools and our full Data Universe to enhance their productivity and encourage innovation through experimentation.
• We are proud to offer every CityZen an internal mentorship program, in-role professional growth, skill-based development & learning, and internal promotion opportunities.
• We work hard, we play together, we win as a team! We are on a mission to solve infrastructure while savoring the moment and celebrating the little details along the way.

Citylitics is an equal opportunity employer. We are passionate about providing a safe workplace where everyone is accepted and has the opportunity to grow with us. We are committed to making diversity and inclusivity part of our culture!