Title: Payroll and Benefits Coordinator

Reports to: Manager of Human Resources

Posting: #25-053

Department: Human Resources

Compensation: $58K-68K, Commensurate with Experience

Posting Closing Date: August 5, 2025 at 4pm

Organizational Focus:

Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

Position's Primary Objectives:

Reporting to the Director of People and Culture, the Payroll & Benefits Coordinator is a vital member of the People & Culture team who plays a key role in ensuring accurate and timely payroll processing and benefits administration for all employees. This position supports the organization's mission by maintaining compliance with a Collective Bargaining Agreement, Pacifica Policies, and provincial and federal regulations, while providing exceptional service to staff and managers regarding compensation and benefits.

Key Responsibilities:

Payroll Administration

•Process bi-weekly for 160+ salaried and hourly employees using payroll software (currently ADP).

•Collaborate closely with the HR team to ensure compliance with a Collective Bargaining Agreement, BC Employment Standards, CRA regulations, and internal policies.

•Maintain accurate payroll records, including timesheets, vacation accruals, and deductions.

•Response timely to employees and managers required their payroll inquiries.

•Prepares Records of Employment (ROEs), T4s, and other year-end documentation.

•Providing training to managers on time & attendance approval processes.

Benefits Administration

•Administer employee benefits programs including extended health, dental, life insurance, RRSP, and pension plans.

•Act as the primary liaison with benefits providers and responds to employee inquiries.

•Coordinate benefits enrollment, changes, and terminations.

HR & Finance Support

•Collaborate with HR and Finance teams to reconcile payroll and benefits data, generating reports for internal interest-holders and funders (e.g. BC Housing, CRD) as required.

•Assist with audits, reporting, and compliance documentation.

•Maintain confidential employee files and data integrity in all HRIS and payroll systems.

•Assisting with department projects and other duties as assigned.

Requirements

Qualifications (minimum Education and Experience requirements):

Note: An equivalent combination of education and experience may be considered.

Education:

•Post-secondary diploma or certificate in Payroll, Human Resources, Finance or Accounting.

•Canadian Payroll Association Certificate (PCP) or Certified Payroll Manager (CPM) is considered an asset.

Experience:

•Two (2) years experience in human resources and/or finance administration; direct payroll experience considered an asset.

•Prior experience with ADP Workforce Now would be considered an asset.

Knowledge, Skills and Abilities:

•Working knowledge of Employment Standards, BC labour laws, CRA regulations, and payroll best practices.

•Excellent attention to detail and accuracy with strong routine management practices.

•Demonstrated ability to handle sensitive information with a high degree of discretion and maintain strict confidentiality.

•Proficient in MS Office suite, particularly Microsoft Excel.

•Ability to work tight deadlines.

•Strong communication and interpersonal skills.

Additional Criteria for Role:

Completion of a Criminal Record Check with the Vulnerable Sector is required before employment commences.

As Pacifica Housing works with vulnerable populations, We require all staff to successfully clear a Vulnerable Sectors Criminal Record Check run by the Ministry of Justice. Any offer of employment is contingent on the applicant providing proof of criminal record check prior to commencing employment.

Please note: While this position is posted externally concurrently, members within the collective bargaining unit will receive first consideration in the appointment.

Benefits

• A mission driven and meaningful working environment
• Competitive salary from a Certified Living Wage Employer
• Three (3) weeks vacation entitlements plus significant wellness time
• Excellent benefits package for full-time employees (includes extended health and dental, life insurance, and more)
• Competitive employer RRSP contributions; no matching required
• Employee assistance program
• Career development and internal advancement opportunities
• Organization and individual training opportunities
• Social committee that includes robust team building and staff social events
• Dog friendly offices

Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships.

Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, and diversability.