Top 50 Best Workplaces™ 2024

Human Resources Manager

Reports to: Director of People & Culture

Annual Salary: $85,000 to $90,000 based on experience

Location: Vancouver, BC

We are looking for an experienced individual who can lead the COBS Bread HR team to deliver effective HR support and achieve business objectives, as well as continuously improve the HR processes and procedures. This individual will provide support to all stakeholders in all human resources related functions such as wage increases, promotions, annual reviews, recruitment, employee relations investigations, disciplinary actions, in compliance with company policies.

What you will be responsible for:

• Manage all HR activities to ensure HR support is provided in a timely and appropriate manner
• Analyze reports to assess trends, patterns, and themes in order to recommend changes, improvements, and strategies
• Work closely with the Senior Leadership team, Operations, and participate in strategy meetings to ensure alignment of people related matters to overall business goals
• Manage and coordinate COBS Bread recruitment practices to attract appropriate talent and contribute to building COBS as an 'Employer of Choice'
• Act as a liaison between Recruitment System providers (i.e. Indeed, Push, Workable) and manage the contract and relationship with provider
• Oversee the onboarding process for new employees and support tool for Franchisees
• Provide support on employee issues and people management related matters to align policy, procedure, and communication; raising awareness and helping to improve practices, consistency, and compliance
• Manage risk associated with legal compliance relating to employee issues and practices
• Respond to employee issues and provide coaching to managers as required in order to resolve issues
• Manage communications to management, Franchisees, and employees regarding legislative changes and changes to employment terms and conditions and expectations
• Ability to interpret and implement labour law and employment regulations where applicable in each Province for Support Team and Franchised bakeries
• Manage the annual and interim performance review process for salaried staff
• Manage, review, and maintain compensation and benefits for all eligible employees
• Oversee compliance of OHS and WorkSafe policies, procedures, and practices
• Facilitate the talent management process, working closely with the departments and management
• Agree and review the HR budget on an annual and quarterly basis
• Develop and launch employee surveys where appropriate and maintain certifications such as Great Place to Work
• Manage other HR projects and initiatives as required for continuous improvement of HR processes and procedures in order to promote best practice
• All other duties as assigned

Requirements

What you bring to the table:

• Minimum 2+ years of experience in effectively leading and motivating a team while carrying out HR Generalist responsibilities
• Proven leadership skills in providing strategic people management guidance to managers and Senior Leadership Team
• Minimum of 5+ years Human Resources experience in a generalist role
• Degree or diploma in business administration, HR management or related field required
• Experience of working within a franchise business model is preferred
• Understand the unique needs and challenges of the franchise model and tailor HR practices accordingly
• Experience of working within a retail, food service and multi-unit environment is preferred
• Excellent communication skills, both verbal and written to various audiences from retail employees and corporate teams to Franchisees and Executive Teams
• Effective change management, planning, and organizational skills
• Quick learner and self-starter, and ability to make sound business decisions and evidence based recommendations to the Senior Leadership team
• Ability to demonstrate initiative, critical thinking and analytical skills with a strong focus on problem solving

Benefits

What's in it for you:

• Not only do we have fresh COBS Bread product delivered daily to our Vancouver Support Office, we offer some pretty sweet perks too!
• Flexible work arrangements with a combination of working in the Vancouver Support Office and remotely
• Competitive salary, bonus, and vacation plan
• A great Extended Health & Dental Benefit, Group RRSP Matching, and Health Spending Account
• Paid sick and personal leave days
• Subsidized wellness program, and paid day for community service and volunteer time
• An open, 'continuous-learning' environment where professional development and career progression is encouraged
• Work within a dynamic, driven, high-achieving, close-knit and fun-loving team
• High level of autonomy and responsibility
• Complimentary self-serve kitchen of fresh produce, deli meats and of course, COBS Bread and treats!

We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted.

We are an equal opportunity employer and value diversity at our company.

About COBS Bread

With over 160 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service.

COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

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