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Email Marketing and CRM Manager

Winnipeg Football Club - 12 emplois
Winnipeg, MB
Posté aujourd'hui
Détails de l'emploi :
Temps plein
Expérimenté

Help shape the fan experience and drive ticket and retail revenue with the Winnipeg Football Club through data-driven email campaigns and marketing automation.

Join one of Canada's most iconic sports brands—the Winnipeg Blue Bombers. We're looking for a results-driven, tech-savvy email marketing and CRM manager to lead our digital fan engagement efforts and ecommerce growth across Blue Bombers, Valour FC, and Princess Auto Stadium events.

What you'll do:

  • Own our email marketing and CRM strategy from planning through reporting
  • Build segmented campaigns and automated journeys that engage fans and drive sales
  • Design lifecycle campaigns including welcome series, drip campaigns, win-backs, and game-day alerts
  • Boost ecommerce performance with triggered campaigns like abandoned cart and new product alerts
  • Analyze KPIs and continuously test and refine campaign content and cadence
  • Ensure compliance with CASL and all applicable privacy standards
  • Collaborate with teams across ticketing, partnerships, retail, IT, and creative to align campaigns with fan experience goals

Requirements

  • 3–5 years of experience in email marketing and marketing automation in sports, ecommerce, or a B2C environment
  • Proficiency in platforms like Salesforce Marketing Cloud, Braze, Klaviyo, HubSpot, or similar
  • Familiarity with CRM segmentation and ecommerce tools such as Shopify or Lightspeed
  • Strong writing and editing skills, particularly in subject lines and call-to-action messaging
  • Experience with campaign analytics and dashboards like Google Analytics
  • Highly organized, deadline-driven, and collaborative
  • Willing and able to work non-traditional hours (some weekends, evenings, and holidays)

The Winnipeg Football Club welcomes applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation the Winnipeg Football Club will provide interview accommodations to qualified job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs should you be a successful candidate for interview.

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