The basic function of the collections clerk is to ensure that customers are billed accurately and efficiently for all sales, and to ensure that money is fully collected as efficiently as possible. This person will be reporting directly to the accounting manager.

The following are principal duties of the Collections Clerk:
· Call customers to ensure they have the correct invoice information
· Fax or email invoices to customers as necessary
· Prepare weekly AR statements
· Do collections as per procedure, escalating calls and sending letters as
necessary
· When necessary, bring any payment issues requiring putting a customer
on COD or hold to the attention of the Controller
· Fill in the AR Log on a daily basis
· Account reconciliation
· Upload invoices into portal for customers
· Process all credit card payments
· Other duties as assigned

Requirements

• Experience with Microsoft Office
• Strong people skills and ability to work with a team