Department: Legal & Compliance

Location: Toronto

Reports To: SVP, Chief Counsel and Chief Compliance Officer

Company Overview:

Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 250 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Edmonton, Toronto, Montreal, and Halifax.

At Liberty Mutual Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding, and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. Diversity, Equity & Inclusion (DEI) is how we do business, and we'll continue to invest in it to create a stronger global organization.

If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that we can add to our team!

Our core values guide all of our decision-making and come to life through our benefits and employee programs. We offer:

- A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance.

- Competitive health & dental benefits plan

- Market-leading pension plan

- Competitive time off policy

- External education & tuition reimbursement programs

- Employee & Family Assistance Programs

- An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion.

The Opportunity:

Reporting to the Senior Vice President, Chief Counsel and Chief Compliance Officer, the Regulatory and Compliance Analyst will provide guidance and support as well as strategy implementation on all regulatory and compliance matters in Canada. The ideal candidate will have a deep understanding of OSFI federal and provincial regulations, privacy laws, complaint handling, and filings within the insurance industry. This role will be crucial in ensuring that our organization operates within the boundaries of legal and regulatory frameworks, while maintaining the highest standards of ethical conduct and adherence to industry best practices.

Duties and Responsibilities:

• Monitor and analyze OSFI federal and provincial regulations, identifying relevant changes and providing recommendations and work plans for compliance enhancement.
• Conduct regular audits and assessments to assess the company's compliance with federal and provincial/territorial regulatory requirements.
• Facilitate the completion of Regulatory Compliance Management "RCM" Assessments and supporting testing of key controls across various business lines.
• Conduct broker-related compliance and due diligence to assist with broker onboarding.
• Support, maintain, and manage an effective Privacy Program including but not limited to daily operations of the program and handling of tracking of incidents and breaches.
• Prepare and submit regulatory applications and filings to Canadian insurance regulators on all licensing, registration, as well as maintenance of extra-provincial registrations, ensuring accuracy and adherence to timelines.
• Investigate and respond to customer complaints, ensuring fair and prompt resolution in compliance with regulatory guidelines.
• Lead terrorist financing reporting and sanctions reviews.
• Act as a liaison with regulators, authorities, and stakeholders when required.
• Collaborate with internal stakeholders, to provide guidance on regulatory and compliance issues.
• Conduct training sessions and workshops for employees to enhance their understanding of regulatory and compliance requirements.
• Maintain up-to-date knowledge of industry standards, regulatory requirements, and emerging compliance issues.
• Draft procedures in relation to applicable legislation and regulations.

Skills & Qualifications:

• Bachelor's degree in law, business administration, or a related field. A Juris Doctor (JD) degree is highly desirable.
• Minimum of 5 years of regulatory/compliance related experience in the P&C insurance industry or other financial institution, preferably in a P&C insurance company.
• Thorough understanding of OSFI federal and provincial regulations, privacy laws, complaints handling, and regulatory filings in the insurance sector.
• Familiarity with Canadian insurance industry standards, guidelines, and best practices.
• Experience supporting the development and maintenance of a Regulatory Compliance Management (RCM) program considered an asset.
• Excellent knowledge of insurance products, operations, and underwriting practices.
• Strong analytical and problem-solving skills, with the ability to interpret complex legal and regulatory issues.
• Exceptional attention to detail, accuracy, and organizational skills.
• Excellent written and verbal communication skills, with the ability to communicate complex legal and compliance concepts effectively.
• Ability to work collaboratively with various stakeholders and departments to achieve compliance objectives.
• Strong time management and multitasking abilities to meet multiple deadlines.
• Professional certifications or designations related to insurance compliance (e.g., CRM, CIP) are an asset.
• Experience with compliance software and/or willingness to learn compliance software.

Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require an accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to meet your needs.