Our client, a leading healthcare organization, is seeking a friendly and efficient Medical Clinic Receptionist to join their team. As a Medical Clinic Receptionist, you will be the first point of contact for patients, providing exceptional customer service and ensuring smooth clinic operations. This is a great opportunity for individuals who are organized, detail-oriented, and have a passion for assisting patients in a medical setting.

Responsibilities:

• Greet patients and visitors in a warm and welcoming manner
• Register patients, update demographic information, and verify insurance coverage
• Schedule appointments and manage the clinic's appointment calendar
• Answer incoming calls, respond to inquiries, and direct calls to the appropriate staff
• Collect co-pays and process payments
• Ensure patient documentation is accurate and complete
• Coordinate referrals to other healthcare providers when necessary
• Maintain a clean and organized reception area
• Assist with administrative tasks such as filing, faxing, and data entry
• Adhere to and maintain patient confidentiality
• Collaborate with the healthcare team to provide excellent patient care

Requirements

• Prior experience working as a receptionist in a medical clinic or healthcare setting preferred
• Excellent customer service and communication skills
• Proficiency in using electronic medical records (EMR) software
• Strong organizational and multitasking abilities
• Ability to handle a high volume of phone calls and patient inquiries
• Knowledge of medical terminology and insurance verification
• Basic computer skills and familiarity with office equipment
• Ability to work well under pressure and in a fast-paced environment
• Attention to detail and accuracy in patient documentation and appointment scheduling
• High School diploma or equivalent required