MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 140 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.

We're looking for our next experienced QA Tester to join our development team. Reporting to the Manager, Engineering, you'll be part of a team that is building innovative solutions to help our customers in senior living and healthcare.

A day in the life as a QA Tester:

• Review system requirements and design documents to create, execute and document detailed, accurate test cases.
• Perform functional, integration, smoke, sanity, API, and regression testing on our customer-facing websites for both desktop and mobile.
• Keep the manual test case repository updated with the current state of project requirements.
• Work on QA planning, test case signoff and execution, and reporting of sprint/project status to necessary stakeholders.
• Identify opportunities to automate test cases and other improvements that can be made to the QA process.
• Participate in the scrum squad project structure (e.g., attend scrum meetings, plan, and provide estimations).
• Work with Product Owners and other stakeholders to understand evolving project requirements and build test plans/test cases.
• Log and track bug tickets identified during different test phases and work with developers to ensure proper resolution.
• Assist Product Owners in the creation and tracking of executable acceptance criteria.
• Keep Jira updated with status of assigned tickets, add required information while reopening or closing the tickets so that it can referenced when required.
• Triage defects and identify blockers early so that the squad team and business are aware of potential impacts.
• Act as a mentor to junior & intermediate QA team members.

If the below describe your knowledge, experience and character, this role could be for you:

• I have knowledge of QA testing or QA engineering.
• I gained my knowledge through 4-6+ years of direct experience in quality assurance.
• I have experience with Jira, Testrail, and Postman.
• I'm familiar with SQL and have worked with large amounts of data.
• I'm exceptional at various types of software testing.
• I have a proven ability to work autonomously on multiple projects concurrently and prioritize accordingly.
• I have a proven ability to identify opportunities for process improvement and propose solutions.
• I have worked as part of a geographically dispersed team.
• I'm willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA.
• I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate
• I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!

More to love about working at MealSuite:

• We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here.
• We've built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve.
• We're growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry.
• We take care of our employees too! Here are just a few of the great things we offer:

• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.
• Healthcare benefits – extended health, vision, dental, and paramedical coverage, critical illness, life and disability insurance, travel medical insurance, access to Teladoc medical experts, and a discounted gym membership.
• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
• An inclusive workplace – women account for 53% of our employees and 58% of people leaders.
• Participation in our equity program – we'd love for you to share in MealSuite's success as we continue to grow!
• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.
• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company's purpose aligns with their personal values. Learn more about our values at MealSuite.com/Careers.

This role will require you to work in our office located in Cambridge, ON, up to 2 days a week. More than an hour away from the office location? Apply anyway, and we can talk through your options!

Have we got your attention? Great! Here's what's next:

Apply today with your resume and answers to our application questions.

We'll start reviewing candidates within two weeks of this position being posted and will reach out to you if we'd like to get to know you a bit better. We often get hundreds of applications for our roles (we feel very honoured that so many people are interested!) and try our best to get back to each person. If there's a delay in our response, please don't think we've forgotten about you. We may be taking our time to thoroughly review each candidate before deciding who to interview.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact [email protected].